GM Inside News Forum banner
41 - 55 of 55 Posts
No way of knowing, its all up to production schedules and no one can predict those. But under ideal situations, at least 2 months or more.
I ordered a new 2023 Silverado Sept 13th or so. I was told it was on schedule to be built the week after Thanksgiving. I got a call Dec 3th that the truck was at the dealership. So 11 weeks or so for mine.
 
I think if we didn't have the chip shortage and related no dealership stock then we'd not have this issue. Have you ever waited 9 months for your vehicle with no clue if you'll get a call tomorrow or need to wait another 5 months?
I did exactly that. 11 months from putting my deposit down (30-Dec-2021, code 1100) to factory accepting the order for production (code 11-Nov-2022, code 2000). Then preferenced for production a month later (19-Dec-2022, code 2500). What was a completely a surprise is that it jumped through the 3000 codes to Order Produced (04-Jan-2023, code 3800) then Order Ready to Ship (05-Jan-2023, code 4000). So my dealer tells me that they may prebuild some models to the point of adding options, and wait for the missing parts or the order. It’s still impressive that it goes from 0 to Ready to Ship in about 2 weeks. It seems the assembly line is fast but the capacity is limited. At the end of the day, it will be roughly 14 to 15 months from deposit to delivery. That’s a long time to wait when you are excited (Corvette).
 
Alternately, it is insanely more complex to manage the parts for and assembly of a machine with thousands of parts, hundreds of variants, with parts coming from all over the world, compared with a $5 boxed item where everything, including the box, as all made and assembled likely within a much smaller geographical area (sometimes it's all within the same building). And shipping it is also WAY easier, in that, if a box of them falls off the truck, or is crushed by a conveyor system, or just disappears, it's "oh well, who cares, it's just cheap ****, maybe keep anything easy to pick up and isn't damaged at all, throw everything else away", vs shippin a 2-4 ton metal lump that can't be touched anywhere except the 4 rubber wheels, for not crazy money. Your comparison is, frankly, completely stupid.
Not totally true GM and every car manufacturer knows what their parts inventory are in advance they can’t afford not to, they can’t stop the assembly line because they miss counted parts. They know well in advance what they can build. I worked for a company who made tires for GM , Toyota, I was sent to Toyota to inspect some products we shipped them, I worked there for a week. Nothing runs smoother than a car manufacturer plant, they have to it cost too much money to stop the line for parts you didn’t know you didn’t have
 
Alternately, it is insanely more complex to manage the parts for and assembly of a machine with thousands of parts, hundreds of variants, with parts coming from all over the world, compared with a $5 boxed item where everything, including the box, as all made and assembled likely within a much smaller geographical area (sometimes it's all within the same building).

And shipping it is also WAY easier, in that, if a box of them falls off the truck, or is crushed by a conveyor system, or just disappears, it's "oh well, who cares, it's just cheap ****, maybe keep anything easy to pick up and isn't damaged at all, throw everything else away", vs shippin a 2-4 ton metal lump that can't be touched anywhere except the 4 rubber wheels, for not crazy money.

Your comparison is, frankly, completely stupid.
I do not think it is stupid after all it is fairly easy to set up an information chain by the order number given to you by the dealer. That number should be able to be tracked every time it moves by something as simple as a bar code.
 
I do not think it is stupid after all it is fairly easy to set up an information chain by the order number given to you by the dealer. That number should be able to be tracked every time it moves by something as simple as a bar code.
Posted by someone who has never even tried to implement something like this at a convenience store, let along a multinational corporation.
 
Spoken by someone with zero understanding of logistics.
You keep saying the same thing over and over but it is you that is clueless. It is a simple matter to track an order number regardless of the logistics of the build. Sounds like you work for a dealer or GM and just making up excuses. There is absolutely no reason in the modern day an order cannot be tracked.
 
You keep saying the same thing over and over but it is you that is clueless. It is a simple matter to track an order number regardless of the logistics of the build. Sounds like you work for a dealer or GM and just making up excuses. There is absolutely no reason in the modern day an order cannot be tracked.
If you don't know, you don't know...
 
I know it's difficult to do, and that even if GM spent the time and money to do it, it wouldn't make people complaining about it any happier, it would just change what they complain about.

It goes from "when will I get my truck" to "why isn't the status changing", "when will X happen so the trucks status changes" and move on to "when will I get my truck"
 
It is painfully obvious you do not know. I guess you are clueless about bar code scanners and how easy it is to scan them at certain stations of a build. Get educated on modern technology before just blabbering.
Then get a degree in Computer Engineering or Science, and present yourself to GM to implement a system for doing this.

Course, then you'll find out that GM isn't interested in adding some separate tracking system such as you suggest, and that it won't be easy to use GM's existing tracking system to produce a meaningful status to customers, and that GM isn't interested in publishing this status publicly at such a granual level, both as a business and to teach customers what it all means

You will find they have discussed this stuff already, and are happy to keep their system the way it is.
 
41 - 55 of 55 Posts