Here PDL AE Rant of the week www.autoextremist.com
THE DE-AMERICANIZATION OF CADILLAC.
DateMonday, August 22, 2016 at 08:49AM
By Peter M. De Lorenzo
Detroit. As yet another vaunted Monterey Car Week chugged to its inevitable close with the swells returning to their moneyed enclaves, wallets considerably lighter, and the carpal-tunnel crippled wretches in the media and other assorted hangers-on – plumped, lubricated and still hung-over from the endless largesse ladled upon them by the various manufacturers - struggled to retain even a shred of objectivity, the big takeaway from the week for me is the calculated dismantling of Cadillac happening right before our eyes.
When Johan de Nysschen was handed the reins of the once-iconic American luxury brand more than two years ago as the new president of Global Cadillac, he was given carte blanche by CEO Mary Barra and President Dan “I’m the next Chairman, just watch me” Ammann to “fix” Cadillac once and for all. The smart, prickly and feisty auto industry veteran, who did a noteworthy and highly successful stint running Audi’s U.S. operations and who stopped briefly for a cup of coffee at Infiniti, de Nysschen was handed one of the industry’s plumb assignments, and the measure of freedom he was given was unprecedented.
As de Nysschen set about fixing the long-neglected – and less-glamorous - “behind-the-curtain” dealer issues that had plagued GM’s luxury division for decades, he allowed Uwe Ellinghaus, who was brought over from BMW by the previous regime to be the division’s marketing guru, to run free and unattended, and amuck, as it turns out.
While de Nysschen was giving the dealers the bad news – Translation? Everything they knew to be true and did before was dead wrong, and Johan would show them the New Way into The Light – Ellinghaus hired a Millennial Posse of four, specifically devoid of auto experience to refocus Cadillac marketing on Millennials, who by 2020 will be the dominant consumers by far.
As de Nysschen beat up the dealers and altered their working lives forever, Ellinghaus completely subjugated Cadillac marketing to the whims and wishes of the “fab four” (as a writer at WardsAuto unfortunately dubbed them in a moment of ridiculous absurdity), and the results have been predictable. Despite the initial promise of the “Dare Greatly” image campaign eighteen months ago, Cadillac marketing has been a running joke of missteps, stumbles and juvenile-sounding voiceovers, with most of the effort instead devoted to the Cadillac House in SoHo, an “image space” designed to inject the brand into the hipness fabric of Manhattan (yet another idea ripped right from the Audi marketing playbook).
While this has been going on, of course, Cadillac has only two, count ‘em, products that are actually selling. The majestic Escalade, for some the one vehicle that represents the quintessential stupidity of the SUV craze in this country and for others, the one vehicle that projects exactly the kind of street image and impact that Cadillac should be all about; and the new XT5, which replaced the previous SRX in the portfolio. As for the ATS and CTS, they’re dead in the water, while the leftover XTS appeals to buyers that Cadillac marketers simply don’t care about anymore.