Toyota Reports 2013 Scion FR-S Quality Problems To Dealers
Tundra Reports
June 07, 2012
by Tim Esterdahl
Toyota has informed their dealers that the new Scion FR-S sports coupe has a couple of quality issues.
Toyota has issued these quality issue announcements as innocuous sounding “tech tips,” intended to help dealers get ahead of these issues before consumers have a chance to sound the alarm bells.
Tech tip S-TT-0043-12 states that some vehicles may have body panels that aren’t flush (either under- or over-flush) which are causing customers to complain. This tech tip doesn’t offer a fix, and merely states that Toyota is “looking into” the issue.
Tech tip S-TT-0042-12 states that there could be moisture built up in the rear combination lamps. Toyota is asking dealers to report any cars they have with this condition, including when the issue was discovered, how bad the problem is/was, and how the issue was addressed. Toyota is also asking dealers if the replacement lamp assembly had the same issue (suggesting a supplier QC problem).
While the moisture issue can be dismissed as relatively minor, body panel fitment issues are disconcerting. This problem should never happen in the manufacturing process.
Full article at link.
Tundra Reports
June 07, 2012
by Tim Esterdahl
Toyota has informed their dealers that the new Scion FR-S sports coupe has a couple of quality issues.
Toyota has issued these quality issue announcements as innocuous sounding “tech tips,” intended to help dealers get ahead of these issues before consumers have a chance to sound the alarm bells.
Tech tip S-TT-0043-12 states that some vehicles may have body panels that aren’t flush (either under- or over-flush) which are causing customers to complain. This tech tip doesn’t offer a fix, and merely states that Toyota is “looking into” the issue.
Tech tip S-TT-0042-12 states that there could be moisture built up in the rear combination lamps. Toyota is asking dealers to report any cars they have with this condition, including when the issue was discovered, how bad the problem is/was, and how the issue was addressed. Toyota is also asking dealers if the replacement lamp assembly had the same issue (suggesting a supplier QC problem).
While the moisture issue can be dismissed as relatively minor, body panel fitment issues are disconcerting. This problem should never happen in the manufacturing process.
Full article at link.