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I purchased a 2021 GMC 2500 4WD crew cab, SLT on 12/18/2020 (62K), fine truck, very proud, until brakes started squealing, I was in Virginia, few thousand miles, stopped at dealership, he said they all do it, it will wear in. OK, I believed him. Until Squeal was terrible, visited dealer multiple times, but truck would not squeal when there, I had video of squeal but was not good enough, Visiting several GM Forums, I found a service bulletin 20-NA-020, dealer didn't fine it, I did. But truck was out of break warranty, 12,540. I would have to pay for new pads, $788.49. Dealer ordered parts, install pads, and I paid bill. GM did reach out to me, and issued a case #9-6738545774. Talking with nice lady from GM, she said parts should be under warranty, talked to dealer and was issued a refund check, (thank you). But there was an accident at the dealership, they were honest and said something, hose, cable? something was pulled over the drivers fender, and 1/2 of hood, and it resulted in scratches, they tried to buff out, but would not, they ask if I would bring back for a "wet sand", I did, but they were NOT able to remove scratches, and trucks looks worst now than before, no shine to finish, very noticeable, they said they would repaint, but " our paint is not as good as factory, can't bake at high temp". I decided not to repaint at that dealership, I have no confidence with them. because squeal has returned many times worst. noticed noise at 17,411 mi. I have multiple video of squeal, people look at me when stopping, also, when squeal happens the braking is weak, slid into road from drive the other morning, very scary. So I have an expensive truck, squealing brakes, scratches on my hood, dull paint from "wet sand". Anyone out there have problems like I just explained, any suggestions will be great, Mike