Discussion Starter · #1 ·
Ok...someone can probably help me out here. I've got a friend who leased a Caravan for 4 years. His lease was up so he returned it to the nearest Chrysler dealer instead of where he got it. He was told that was ok. That was 5-6 weeks ago. This week he gets a call saying he missed his FIRST! lease payment, and that there are 2 scratches that were deep and the rear bumper was repaired wrong. Thing is...he never had the rear bumper repaired (it was hailed on so he had a re-paint and re-do of the TOP of the van - at the dealer he got it from no less), the van was in perfect shape when he gave it back. The dealer he brought it back to kept it on their lot for 5 weeks. They never sent it back to the dealer he got it from (they've been waiting for it and never contacted him either...sheesh), but sent it straight to Toronto last week...which is like a 24-30 hr drive from here and they expect him to hand over the cash ASAP to pay for the 'damages' he inflicted, which he hasn't ever seen (and can't now). He even hand washed it before bringing it back, and vacuumed it and made sure the storage net was in it (they said he'd have to buy one of those too - they never even looked for it!) and says the van has never been scratched in its life. I know he's getting hosed, he knows it too...but is there anything he can do? Aren't you innocent until proven guilty? If they had it sitting for 5 weeks before finally taking care of it, are they not swift enough to see there's a possibility it happened in THEIR custody? I'm sure I told him to make certain he did a walk around with the dealer when he dropped it off...but I guess he didn't. Is he shafted or should he just hold up his middle finger and tell them to go ...themselves? Do all lease returns turn into a nightmare?