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It amazes me that the lessons learned at Cadillac have not spread consistently through GM's other divisions. I can think of several divisions - Buick and Saturn come to mind - that have failed to translate Cadillac's renaissance recipe: ground-up new vehicles, a focus on quality/reliability, attention to sales satisfaction, a more focused brand image, and an appropriate expansion of their current vehicle lines. Of course, this takes cash, which seems to be in decreasing amounts at the General these days. But it seems that Cadillac has found its way.
I'm glad to hear that Mark LaNeve is aware of the mountains of work GM has left to do with Cadillac. I find GM to be notoriously myopic when it comes to its successes.
I'm glad to hear that Mark LaNeve is aware of the mountains of work GM has left to do with Cadillac. I find GM to be notoriously myopic when it comes to its successes.