This is my first ever GM product. Before I bought my wife a Torrent in December, all I'd ever owned were Fords and Chryslers.
We got a recall notice in the mail today for the Pontiac. I find this somewhat amusing. I found out about this recall before we bought the Torrent, and I remember thinking to myself, "Gee, they HAVE to have repaired the ones still sitting on dealer lots. If I get a notice for this recall, I'll be dumbfounded."
Well, color me dumbfounded.
"General Motors has decided that certain 2007 model year Pontiac Torrent vehicles built without a head-curtain side impact air bag or without a sunroof [i.e., like mine] fail to conform to Federal Motor Vehicle Safety Standard 201, "Occupant Protection in interior impact." As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products."
If you were concerned about my safety, why did you allow your dealer to sell me a known defective product in the first place? People blame plaintiffs' lawyers for the world's problems, but this is the kind of stupid stuff that results in million-dollar lawsuits. GM knew my car was defective. GM decided not to fix it. GM then send me a letter. GM probably hopes I will never receive or will ignore the notice so that they never have to spend the $20 to fix my car and make it safe.
Pardon my rant, but it chaps my hide I now have to take the car back for the installation of some foam that should have been installed before I bought it.
As an aside, I bought the GM extended warranty that goes out to I think 5 years/75k miles. I was shocked when they refused to provide a rental car for us when my wife took it in to have some problems repaired that existed on the date of delivery (2 rattles, a broken dome light, and a broken speaker). The dealer claims I only get a rental car after the base warranty runs out. Is that true?
At least we still love the Torrent, which is the most important thing.