Initial quality, again?..................
So if we move a decimal place; top is 8 problems, in 10 cars and the bottom is 14 problems, in 10 cars.
(excluding the "bad" outliers)
Might explain why when I first took my truck in for my free oil change and a few warranty concerns, they wouldn't document them on the RO?
Maybe the ones that are "better" are the ones that are better at avoiding customer problems?
This says "dependability" study, which I think is for three years of ownership. So it's a good survey for GM to have done so well in.
As predictable as night following day. Any time that GM does well in some quality survey, people will come out to explain how it really wasn't so great.