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CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average"

Link: http://www.consumerreports.org/cro/...reliability-findings/reliability-findings.htm

No U.S.-based car brand finished in the top ten. The closest were Ford's three domestic brands - Ford, Lincoln and Mercury - which all had average reliability. Lincoln ranked 11th, just behind Kia.

Reliability findings: Gas-saving models lead in reliability.

The Toyota Scion xD has the best predicted-reliability score for new cars. Its owners reported 80 percent fewer problems than the average new car in our survey.

Fuel-efficient vehicles are a very reliable segment of the automotive market overall. And European cars, which have trailed the domestic models for about five years, are showing signs of improvement.

Those are the top findings of our 2008 Car Reliability Survey, based on our subscribers' experiences with 1.4 million vehicles. Respondents reported on any serious problems they had with their vehicles in 17 trouble spots during the previous 12 months, which allows us to provide predicted-reliability Ratings for new cars. We include only models for which we have 100 or more responses.

According to the survey, nine hybrid models for which we have sufficient data earned above-average predicted-reliability Ratings. Most of those hybrids are from Japanese automakers. We also found that conventional gas-sippers such as the Honda Fit, Scion xD, Smart ForTwo, and Toyota Yaris had few problems.

The Chrysler Sebring Convertible has the worst predicted-reliability score among new cars in our survey. It is 283 percent worse than the average model.
Some European automakers, particularly Mercedes-Benz, had sunk to the bottom of our predicted-reliability Ratings in recent years. But the new results show signs of a comeback.

Six Mercedes-Benz models, including the redesigned C-Class sedan, the sporty SL, and the ML350 SUV, have improved to average reliability. As a result, they are now recommended.

Ford leads the domestics

Ford's three brands-Ford, Lincoln, and Mercury-continue to pull away from the rest of the Detroit automakers. Almost all Ford models are now average or better, with the exception of some that are truck-based. Excluding those, Ford's reliability is now on par with good Japanese automakers.

General Motors is a mixed bag. Among the bright spots is the redesigned Chevrolet Malibu; in its first year, the four-cylinder version is better than average and the V6 is average. The Buick Lucerne with a V8 and the Pontiac G6 with a four-cylinder are above average, and the Chevrolet Avalanche has improved to average.

But a quarter of GM models are still well below average in reliability. Some that didn't fare well are fairly new designs that did well in our testing, such as the Cadillac CTS and the Buick Enclave, GMC Acadia, and Saturn Outlook SUV triplets. Chrysler trails the pack. Almost two-thirds of its products rate below average for reliability. The redesigned 2008 Chrysler Town & Country and Dodge Grand Caravan minivans earned low scores, as did the Chrysler Sebring V6 and Dodge Avenger sedans and the Jeep Liberty SUV. The Sebring Convertible has the worst score: 283 percent worse than average. The only above-average models are the Dodge Caliber hatchback and Jeep Patriot SUV.

Toyota bounces back

Last year we called out three Toyota models that had slipped to below average: the Camry V6, Tundra V8 4WD, and the Lexus GS AWD. Toyota seems to have rectified some of the problems-all 42 of the Toyota, Lexus, and Scion models in our survey scored average or better. While the three models noted above scored merely average, most models got above-average Ratings. Almost all models from Honda and its Acura luxury division received above-average scores. In addition, Subarus for which we have sufficient data scored average or better in reliability.

Nissan showed striking improvements, with the perennially troublesome Armada SUV, Titan pickup, and Infiniti QX56 SUV finally gaining average reliability. The new Nissan Rogue and Infiniti EX SUVs have started out above average, which is a good sign, and the Altima Hybrid sedan is well above average.

The two closely related South Korean nameplates, Hyundai and Kia, rank right up there with the better Japanese makers. Most of their models scored average or better, with only the Hyundai Entourage and Kia Sedona minivans receiving below-average scores.

Europe rebounds

While Mercedes-Benz has improved in reliability, none of its models scored above average and a third are still below average. Audi continues to improve, with two-thirds of its lineup scoring average or better. Its sister brand, Volkswagen, has several models rating average or better in our survey, but the Passat sedan, Touareg SUV, and Eos convertible have not done well. BMW has also shown progress in recent years, with most versions of the 3 Series and some 5 Series models being average or better. The 6 Series improved to above average.

Volvo has continued the upward march as well. Of the nine Volvos for which we have sufficient data, only the redesigned XC70 wagon rated below average in reliability. Land Rover continued to fare poorly, with all four of its SUVs, including the new LR2, scoring well below average.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

What else could happen this month?

Don't ever ask that question!
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

I dont' see how Avalanche doesn't have the highest rating they offer. I've had mine for about a year and a half now and with 48k on the odometer I haven't had a single problem. Nothing, nada, zip. Nothing but oil changes, washer fluid, wash/wax, and other routine stuff. So far the vehicle's reliability has been flawless.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Wow, this is great. Good thing GM has that nice brand new plant in Michigan to make the Lambdas. GM needs to get to the source of this quality problem asap.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

I dont put much into these reports. I mean really all vehicles today are pretty much equal in quality give or take a several.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

0 problems here after 24,000 miles.

I had a squeaky brake but it's normal for this weather.

I don't buy this survey, but many people put a lot o faith into it. GM needs to figure out how to do better here.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

so the sebring has 238% more problems than average. if the average car has 5 problems per 100 cars the sebring has 12 problems per 100 new cars. sounds like a piece of crap to me. Bet those Sebrings dont even start half the time. Why cant CR give us date about problems per vehicle?
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Consumer Reports is a year out of date, True Delta shows that while the Lambda's and CTS "quality" out of the gate was average, the 2nd year of production had a better showing.

Of course CR's results will be reported as "current" for the next 12 months.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

CR is in fact, biased. NO DOUBT.

They predict reliability for a foreign car to be good, despite the vehicle being redesigned - they go with the previous model's reliability.
They say that an American car is "too new to have reliability ratings" despite that it's a redesigned model (Yes, the Lambdas are new but the CTS is not).

On a positive note, they have said that the reliability of the T900s has increased to average. :cool:
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Cnbc noted the problems with all 3 Lambda's and the CTS. I think the main problem is the moonroofs and the heated windsheild washer fluid option.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Here's my prediction for the majority of posts on this thread:

"CR's findings do not match my own pre-concieved opinions on how things are, so they must be biased".
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

My prediction for a majority of the reactions to my post:

"You appear to be backing up CR, so you MUST work for Toyota."
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Consumer Reports, I have ZERO faith in their findings. For many years it has been shown owners of Japanese products respond to these test at a higher level than do American auto owners. Also there is a placebo effect from many foreign car owners, they believe their cars are better whether they are or not. Much of that can be blamed on an American media that constantly tells domestic owners their products are inferior.

Consumer Reports and their findings are as useless as tits on a bore hog......remember they were telling us Toyota was the greatest thing on the planet when Toyota was actually hiding their inferiority with in house repairs instead of published recalls.

Consumer Reports is good for one thing....................excuse me, I have to see a man about a dog.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

We have had our Acadia since February 2007 so one of the first off the line and we have also had zero problems. Nothing. So I am not sure the latest ones coming out of the factory can be any worse. Could it be a methodology problem?
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

CTS problems are not good, GM needs that car to be perfect.

Good news on the Malibu though! We love ours, very solid.
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Consumer Reports is a year out of date, True Delta shows that while the Lambda's and CTS "quality" out of the gate was average, the 2nd year of production had a better showing.

Of course CR's results will be reported as "current" for the next 12 months.
You are absolutely correct. This is dated "information". On the other hand, what happened to the idea of "get it right the fiirst time?"
 

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Re: CR Findings Show Trouble For CTS; Lambdas; 25% of GM Vehicles "Well Below Average

Here's my prediction for the majority of posts on this thread:

"CR's findings do not match my own pre-concieved opinions on how things are, so they must be biased".
If there weren't serious problems with CR's methodology (which there are) I would agree with your post. To say that Consumer Reports is an accurate representation of quality of a vehicle would be to accept a flawed premise, investigated in a flawed manner, which of course generates flawed results. Unless you really believe that a Rio is screwed together better than a CTS or MKS.
 
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