...you gotta love it! :woot2:By customer-friendly, Taylor means Cadillac customers want to be able to tune the car’s radio without an hour-long ground school from their dealer. Taylor didn’t mention BMW’s infamous iDrive by name, but the point was taken.
In fairness, the writer later says that "we wished we had iDrive, since we’ve invested enough time figuring that system out". I guess the little knob is addictive.