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Cadillac and all of GM needs to win back its past customers if they have any hope of returning to profitability and greatness. I think GM needs to apologize to the American people for its failure as a company, and promise to make amends for the causes of their failure. Build the best vehicles they can, including using not the cheapest parts, but rather the parts that will outlast the car itself. Engines that can run 100,000 miles without any repairs. Transmissions that use the best parts so that the transmissions run 100,000 without needing servicing, and engineered to be easily fixed. Interiors that are attractive, wear like iron, without cheap plastic parts that break and aren't repairable. And on and on, building a vehicle that represents the best, rather than the cheapest crap they can get away with.
Then include long warranties that are fully transferable. And include free maintenance for the life of the warranty. And with more customers bringing their cars in for service, make the experience easy, quick and enjoyable.
I'm sure there are those who say GM can't afford to do all that, to which I would say GM can't afford to NOT DO ALL THAT!
Then include long warranties that are fully transferable. And include free maintenance for the life of the warranty. And with more customers bringing their cars in for service, make the experience easy, quick and enjoyable.
I'm sure there are those who say GM can't afford to do all that, to which I would say GM can't afford to NOT DO ALL THAT!