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Discussion Starter · #1 ·
Hello all, new to the group but I have seen a lot of you have the same question… I ordered a 2022 Chevrolet Tahoe LT on 9/4/21. Truck was produced on 10/6 and delivered to the rail yard for transport on 10/8. Truck arrived Ft. Wayne Indiana about an hour and 30 mins from my home. Truck was due to be delivered on 11/6. From that date, I have been pushed back each week until the week of Christmas where it went from 4800 awaiting carrier to delayed with no ETA. At this point I can’t get an explanation of why a completed truck at a distribution lot can’t get delivered. To add to the anger, delearship says they contacted the rep to get the truck released and was told no. Can anyone help me understand this?
 

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Hello all, new to the group but I have seen a lot of you have the same question… I ordered a 2022 Chevrolet Tahoe LT on 9/4/21. Truck was produced on 10/6 and delivered to the rail yard for transport on 10/8. Truck arrived Ft. Wayne Indiana about an hour and 30 mins from my home. Truck was due to be delivered on 11/6. From that date, I have been pushed back each week until the week of Christmas where it went from 4800 awaiting carrier to delayed with no ETA. At this point I can’t get an explanation of why a completed truck at a distribution lot can’t get delivered. To add to the anger, delearship says they contacted the rep to get the truck released and was told no. Can anyone help me understand this?

A classic example of how poorly GM and its dealers treat their customers, and take them for granted - and a classic example of poor customer service.

Good luck.
 

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Try posting your order number at the Chevy Order Tracking thread:


Linton might be able to give you some info...I can't speak for him of course.
 

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They were parking completed units all over the place, the only thing they needed were computer chips. Is your Tahoe one of those?
 

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Discussion Starter · #7 ·
They were parking completed units all over the place, the only thing they needed were computer chips. Is your Tahoe one of those?
Nope. Was fully produced. Went from ready to ship to not ready and delayed back and forth. Literally an hour and 30 away from the dealer.
 

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Welcome! As far as your vehicle goes, I wish I had something to share that would help. Good luck and don’t mind me. I’ll just be in the background reading and watching how this all ends. GM’s customer relations team should be reaching out to YOU on a regular basis - NOT the other way around. I’m frustrated for you.
 

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A classic example of how poorly GM and its dealers treat their customers, and take them for granted - and a classic example of poor customer service.

Good luck.
They may be not telling you, but it is a chip issue. I am a smaller dealer in Canada, and have 40 units sitting at the plant waiting for these. It is call MP hold. I have some 2021's that have been at the plant since April of 2021
 

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we ordered at RST suburban with luxury package 1/25/21 they would never build it because of the luxury pack. a premier popped up on facebook from our selling dealer. we jumped on it. it was built 7/22 and was in our driveway 8/04. we were floored by that delivery speed. But our big disappointment is obviously no start stop. i know most people complain about it but our city mileage is only 11. 22 on the hwy or more depending on speed.
 

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Discussion Starter · #15 ·
Update. Changed
They may be not telling you, but it is a chip issue. I am a smaller dealer in Canada, and have 40 units sitting at the plant waiting for these. It is call MP hold. I have some 2021's that have been at the plant since April of 2021
understood but status is 4D00 Delayed no MP status. It was released to carrier a few times and then delayed
 

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Update. Changed

understood but status is 4D00 Delayed no MP status. It was released to carrier a few times and then delayed
Yes, at the moment I have probably a dozen different vehicles 4D00. That code means it's Bayed. Delayed in our case in Canada is also means it's waiting for the multi processor. We have both Delayed and MP hold, and basically we find it means the same thing
 

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Discussion Starter · #17 ·
Update. Changed
They may be not telling you, but it is a chip issue. I am a smaller dealer in Canada, and have 40 units sitting at the plant waiting for these. It is call MP hold. I have some 2021's that have been at the plant since April of 2021
understood but status is 4D00 Delayed no MP status. It was released to carrier a few times and then
Yes, at the moment I have probably a dozen different vehicles 4D00. That code means it's Bayed. Delayed in our case in Canada is also means it's waiting for the multi processor. We have both Delayed and MP hold, and basically we find it means the same thing
gotcha. I appreciate that information. Guess I’ll go back to patiently waiting.
 

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Hello all, new to the group but I have seen a lot of you have the same question… I ordered a 2022 Chevrolet Tahoe LT on 9/4/21. Truck was produced on 10/6 and delivered to the rail yard for transport on 10/8. Truck arrived Ft. Wayne Indiana about an hour and 30 mins from my home. Truck was due to be delivered on 11/6. From that date, I have been pushed back each week until the week of Christmas where it went from 4800 awaiting carrier to delayed with no ETA. At this point I can’t get an explanation of why a completed truck at a distribution lot can’t get delivered. To add to the anger, delearship says they contacted the rep to get the truck released and was told no. Can anyone help me understand this?
They sold your truck to someone else who paid well over sticker for it. You got hosed
 
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