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Discussion Starter · #1 ·
Hi, We have a 2014 High Country with heated / cooled seats and when turned on the 80% of the seat remains cool during my 1/2 hr. commute. Only the outer ring of the seat is slightly warm. The seat backs work fine. When I went in for service the adviser said the tech checked it and was working fine. NOT .. This is my 5th Silverado all with heated seats and my butt cooked on all the others. Any one else having this problem. Thanks Mitch
 

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The heated and cooled seats in my High Country work just fine. I had a '09 LTZ before this one and haven't noticed any difference in the seat temp with the heater on.
 

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Thanks guys, Thats the same answer I'm getting from others. The dealer trying to tell me that it test normal and working fine. Thanks again Mitch
Which answer is? The other two who replied both said something different. I have heard people say these new seats that are heated and cooled don't heat as well as the last Gen, may have something to do with the vents for the cushion and material used?

Tyler
 

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Discussion Starter · #6 ·
Tyler, I'm hearing the same across my search. Either they are working fine like thier /my past trucks or the seat are not working . My sister has the exact truck 3 months newer and her seats works fine, nice and toasty.
 

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Hi, We have a 2014 High Country with heated / cooled seats and when turned on the 80% of the seat remains cool during my 1/2 hr. commute. Only the outer ring of the seat is slightly warm. The seat backs work fine. When I went in for service the adviser said the tech checked it and was working fine. NOT .. This is my 5th Silverado all with heated seats and my butt cooked on all the others. Any one else having this problem. Thanks Mitch
Hey Abouttime,

Very sorry for this! If you need any assistance into the dealership again, we would be happy to reach out to them on your behalf. Feel free to send us a private message along with your VIN, current mileage, contact information and the preferred dealership.

Patsy G
GM Customer Care
 

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From what I've read on other sites and partially based on my truck - if you have the heated/cooled seats, they suck compared to years past because they use a different heating method. If you have the heated only seats, they're of similar design and performance to years past. This would explain the discrepancy between owners.

I think the heated/cooled seats blow hot air through vents in the seat cushion. Whereas the heated only seats have an element at/near the surface.
 

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Which heated seat button are you pressing? There are two modes. There is the heated seat back only, and then there is the seat back and bottom cushion together. Both are three stage heat.
 

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Discussion Starter · #10 ·
Thanks, I've been using chevy heated seats for 4 trucks now all with 2 settings. The new trucks have 3, top ( back only ) and bottom ( seat and back ) and side botton for the cooled seats. My sister has the same truck in tri white 3 months newer and the seats work fine. She rode in my truck last night, that when I found out the pasanger seat also not working. The garage called this morning scraching their heads. We will see next week what they come up with. Thanks for all the input
 

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Thanks, I've been using chevy heated seats for 4 trucks now all with 2 settings. The new trucks have 3, top ( back only ) and bottom ( seat and back ) and side botton for the cooled seats. My sister has the same truck in tri white 3 months newer and the seats work fine. She rode in my truck last night, that when I found out the pasanger seat also not working. The garage called this morning scraching their heads. We will see next week what they come up with. Thanks for all the input
10-4. Just checking. I know that throws people off sometimes.
 

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Discussion Starter · #12 ·
Hi, Happy New Year, Hope you all had a great Holiday. Just a follow up on the heated seat problem. Truck went in this morning ( 7am ) just got a call 5:45 from the Service Manager. The backs work fine , But the seats do not work, They barley get warm. He called Chevy, They know there's a problem with no fix. Plus nothing down the road to fix this problem. So why do they call them heated ( False Advertising ) it should read cooled seats with heated back only ( NOT HEATED SEATS ). They had these H/C seats since 09 and worked fine, Why change. This is BS , Pay 56K and cant get a heated seat right.
 

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Maybe Patsy can answer 1 question that I have had since the Heated Seat problem has shown up.

It is always the seating area, the backs get warm. Cooled seats work from the HVAC system with Flow Through Ventilation.

Could GM be heating the seat Base's by the HVAC system as well? And the customer just doesn't have the HVAC blowing on the proper setting?

bballer will be upset again.
 

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Discussion Starter · #14 ·
Funny I was thinking the same thing this morning after picking up the truck from the dealer. Why cant they have a heat duct just for the seat area working off the cabin heater? Kinda like the AC cooled seats. The reason given today is that they are using a denser foam in layers and the elements are sandwiched between that new type of foam reducing the heat by 90% getting to the seat cover and our butts. For me living in the NE my seats are on from Nov. to Apr... Lets see if the R&D dept will pick up on this.
 

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Maybe Patsy can answer 1 question that I have had since the Heated Seat problem has shown up.

It is always the seating area, the backs get warm. Cooled seats work from the HVAC system with Flow Through Ventilation.

Could GM be heating the seat Base's by the HVAC system as well? And the customer just doesn't have the HVAC blowing on the proper setting?

bballer will be upset again.
Hi doh,

We're more than happy to look into how the seats operate and consult with our technical team. Feel free to send us your full contact info and VIN to us in a PM.

Cheers!

Jonathan A.
GM Customer Care
 

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FWIW we have cloth and the back and bottom for both driver and passenger heat fine. Just finished a trip in sub-freezing weather and used the seat heaters extensively, no problems.
 

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Hello all. I have had problems with the heated seats on my 2014 LTZ-Z71. I have had the truck in for a total of 3 1/2 weeks over two visits to the dealer. I spoke to the mechanic after the second visit and he said that the design of the heated seats on the 2014-15 Silverados is different than previous years. The element now is powered through a modulator as opposed to a direct connection on past generations. One thing that I know is that the seats do not work nearly as well as my 2005 Trailblazer that I traded in. The seats also don't work as well as our 2015 Equinox or my 2010 GS Corvette or my 2012 Chrysler 300 company car. They don't get as hot as they should nor does the entire seat or back cushion heat up. Just a small spot. It seems like the seats should work like a champ on a $50K vehicle. It's very disappointing.
 

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Hello all. I have had problems with the heated seats on my 2014 LTZ-Z71. I have had the truck in for a total of 3 1/2 weeks over two visits to the dealer. I spoke to the mechanic after the second visit and he said that the design of the heated seats on the 2014-15 Silverados is different than previous years. The element now is powered through a modulator as opposed to a direct connection on past generations. One thing that I know is that the seats do not work nearly as well as my 2005 Trailblazer that I traded in. The seats also don't work as well as our 2015 Equinox or my 2010 GS Corvette or my 2012 Chrysler 300 company car. They don't get as hot as they should nor does the entire seat or back cushion heat up. Just a small spot. It seems like the seats should work like a champ on a $50K vehicle. It's very disappointing.
Sounds to me like they're feeding you a line of BS. My heated seats get plenty warm, I've been using them often over the past couple weeks. I'd take it to another dealer and see what they say.
 

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Hello all. I have had problems with the heated seats on my 2014 LTZ-Z71. I have had the truck in for a total of 3 1/2 weeks over two visits to the dealer. I spoke to the mechanic after the second visit and he said that the design of the heated seats on the 2014-15 Silverados is different than previous years. The element now is powered through a modulator as opposed to a direct connection on past generations. One thing that I know is that the seats do not work nearly as well as my 2005 Trailblazer that I traded in. The seats also don't work as well as our 2015 Equinox or my 2010 GS Corvette or my 2012 Chrysler 300 company car. They don't get as hot as they should nor does the entire seat or back cushion heat up. Just a small spot. It seems like the seats should work like a champ on a $50K vehicle. It's very disappointing.
"The element now is powered through a modulator as opposed to a direct connection on past generations"

Did they have to make this change to protect people from cooking their rumps?

http://usatoday30.usatoday.com/money/autos/2011-02-22-hotseatvictims22_ST_N.htm
I think it's a combination of things. It may be a different design to keep people (and dumbasses) from burning themselves when leaving it on high for too long, or if they have nerve issues. Also, it seems that the heated/cooled seats have the issue more than the standard heated seats. Just my observation the past year or so with these trucks.
 
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