Ford tells U.S. dealers to repair small-car transmissions for free - Page 2

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Thread: Ford tells U.S. dealers to repair small-car transmissions for free

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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    The DCT fords I've rented have had wonderful overall build quality, chassis rigidity, and handling but the transmissions were such a let down.
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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by Ed753 View Post
    Sorry I've been REALLY busy; you got any job-hunting tips I might be able to share with my boss, sorry "former" boss?

    The optics suck, delaying one year would have got a good majority of the issues resolved, prior to release.

    Mechanical things break, don't always work as designed, this thing as designed might not be acceptable for a lot of people, but if you (rationally) look at the data, past that first year.





    There is a difference between "drivability issues" and "widespread catastrophic failure"; in your opinion, which one does this transmission fall into?
    how widespread are the stalling / pulling ahead issues VS people not liking different and often jerky operation

    I have operated eaton automated equipped tractors for over 15 years and know how automated boxes work/ drive and have found the FORD version satisfactory / better than the single clutch Toyota and worse than the VW double clutch DSG units

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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by Ed753 View Post
    Sorry I've been REALLY busy; you got any job-hunting tips I might be able to share with my boss, sorry "former" boss?

    The optics suck, delaying one year would have got a good majority of the issues resolved, prior to release.

    Mechanical things break, don't always work as designed, this thing as designed might not be acceptable for a lot of people, but if you (rationally) look at the data, past that first year.





    There is a difference between "drivability issues" and "widespread catastrophic failure"; in your opinion, which one does this transmission fall into?
    If you are serious about the job hunting tips send me a private message and I'll give you what I learned in my outplacement training to pass along. Good luck (and I'm being sincere) in working through the stress and extra work in a dispirited environment….

    As far as the transmissions, I think Ford F'ed up big time, and any vehicle that loses power while driving is a catastrophic issue, I don't care what the industry standard is. Based on what I'm reading this is a big issue and much more than people just not understanding the transmission.

    Several people on the other thread gave the "GM does it too" response (you did not) - which I think is a pretty poor response. You had the balls to respond - they didn't.

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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by Neanderthal View Post
    So Ed, how many bosses have you fired now?
    None, the last boss quit, because they hired this guy above him; so when my boss quit a year ago, this guy then became my boss, but now 13 1/2 months later, they fired him!?

    I know it's complicated, not easy to follow; I don't think I could write a fiction novel and make it anymore unbelievable.........


    Quote Originally Posted by impala02 View Post
    These sound like the sort of responses that would come from someone that worked on the transmission development team and is trying to save face...or a Ford homer (and I don't care what brand vehicle you drive).
    Or someone that being realistic about the expectations of these stupid transmissions?

    Just think of all the butt-hurt around here about CVT's............. these DPS6's don't work like a normal A/T, so don't expect them to act like one..........

    Remember the Ford ATX in the Escort, it worked differently, which is exactly why it acted differently! Amazing, almost unbelievable, but true!

    Finally getting around to taking my truck in on Tuesday, I wish that thing had a DPS6 or a CVT, at least then it would have an excuse to shift like junk.


    Quote Originally Posted by richmond2000 View Post
    how widespread are the stalling / pulling ahead issues VS people not liking different and often jerky operation

    I have operated eaton automated equipped tractors for over 15 years and know how automated boxes work/ drive and have found the FORD version satisfactory / better than the single clutch Toyota and worse than the VW double clutch DSG units
    Stop it with the rational dialog, this is Ford, it's terrible and deliberate...............


    Quote Originally Posted by BlackGTP View Post
    If you are serious about the job hunting tips send me a private message and I'll give you what I learned in my outplacement training to pass along. Good luck (and I'm being sincere) in working through the stress and extra work in a dispirited environment….
    LOL - No, not my my boss got the ziggy, he needs help finding a new gig, I just need help getting all the work done.


    Quote Originally Posted by BlackGTP View Post
    As far as the transmissions, I think Ford F'ed up big time, and any vehicle that loses power is a catastrophic issue and based on what I'm reading this is a big issue and much more than people just not understanding the transmission. And several people on the other thread gave the "GM does it too" response - which I think is a pretty poor response. You had the balls to respond - they didn't.
    I'm not denying this thing didn't have issues, it probably should have gotten pushed back a year, or at least 6 months, my point has been pretty consistent.

    1) As bad as the problem was at the onset, considering the number sold it was rather small.
    2) After that initial year, the complaints fell dramatically.
    3) Even when this transmission is working flawlessly, a lot of people aren't going to like it.
    - Ford even said, they were lumping real-issues with "drivability" complaints, making them think, the issues that were real, despite being still rather small, were more than they would have passed off as an acceptable amount.
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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by Neanderthal View Post
    So Ed, how many bosses have you fired now?
    Quote Originally Posted by Ed753 View Post
    None, the last boss quit, because they hired this guy above him; so when my boss quit a year ago, this guy then became my boss, but now 13 1/2 months later, they fired him!?

    I know it's complicated, not easy to follow; I don't think I could write a fiction novel and make it anymore unbelievable..........
    The up-side is I can pretty-much set my own hours, the down-side I have to basically do all the work!

    I had one guy on vacation last week; mind you this all went down Tuesday morning, I let him be until yesterday, because I didn't want ruin his vacation, but didn't want him to freak when he got in Monday, before me.

    I asked if he was back in town yet.

    He says, "today" and asks, "so if everything 'normal' ?"

    I say "what do you mean by 'normal' ?"

    He says, "You know we all still have our jobs and everything"

    Me; "Oh-HE77 , why did you have to ask; yeah........ you better call me"
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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    While the PS is a dreadful gearbox and Ford is probably unable to make a permanent fix, I would be curious to know if this elevates to a safety issue or not.

    I understand that there are claims of injuries to people that have been claimed as a consequence of the gearbox's unacceptable operation. I would love to see more color on this issue before damning the NHTSA or Ford for not declaring a recall.

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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by Ed753 View Post
    None, the last boss quit, because they hired this guy above him; so when my boss quit a year ago, this guy then became my boss, but now 13 1/2 months later, they fired him!?

    I know it's complicated, not easy to follow; I don't think I could write a fiction novel and make it anymore unbelievable.........




    Or someone that being realistic about the expectations of these stupid transmissions?

    Just think of all the butt-hurt around here about CVT's............. these DPS6's don't work like a normal A/T, so don't expect them to act like one..........

    Remember the Ford ATX in the Escort, it worked differently, which is exactly why it acted differently! Amazing, almost unbelievable, but true!

    Finally getting around to taking my truck in on Tuesday, I wish that thing had a DPS6 or a CVT, at least then it would have an excuse to shift like junk.




    Stop it with the rational dialog, this is Ford, it's terrible and deliberate...............




    LOL - No, not my my boss got the ziggy, he needs help finding a new gig, I just need help getting all the work done.




    I'm not denying this thing didn't have issues, it probably should have gotten pushed back a year, or at least 6 months, my point has been pretty consistent.

    1) As bad as the problem was at the onset, considering the number sold it was rather small.
    2) After that initial year, the complaints fell dramatically.
    3) Even when this transmission is working flawlessly, a lot of people aren't going to like it.
    - Ford even said, they were lumping real-issues with "drivability" complaints, making them think, the issues that were real, despite being still rather small, were more than they would have passed off as an acceptable amount.
    Quote Originally Posted by jpd80 View Post
    While the PS is a dreadful gearbox and Ford is probably unable to make a permanent fix, I would be curious to know if this elevates to a safety issue or not.

    I understand that there are claims of injuries to people that have been claimed as a consequence of the gearbox's unacceptable operation. I would love to see more color on this issue before damning the NHTSA or Ford for not declaring a recall.
    Sorry, but it's not a dreadful gearbox...according to homer Ed, you just have unrealistic expectations. It's an abnormal transmission and you should expect it to operate normally. Only a very small number of first year units had problems. Also, if you ever drove a tractor trailer you would find this transmission completely acceptable.
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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by impala02 View Post
    Sorry, but it's not a dreadful gearbox...according to homer Ed, you just have unrealistic expectations. It's an abnormal transmission and you should expect it to operate normally. Only a very small number of first year units had problems. Also, if you ever drove a tractor trailer you would find this transmission completely acceptable.
    It's marketed as an automatic and drivers expect it to drive like an automatic - if Ford's defence is that it's an "abnormal" transmission they should have marketed/priced it as an automated manual.

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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by Ruperts Trooper View Post
    It's marketed as an automatic and drivers expect it to drive like an automatic - if Ford's defence is that it's an "abnormal" transmission they should have marketed/priced it as an automated manual.
    No, they should have marketed it as "An Abnormal Transmission." I can see a very catchy ad campaign, unfortunately far beyond Ford's creativity level: ABNORMAL TRANS FOR ABNORMAL PEOPLE! Gamblers, whiplash fans, those who like to live life on the EDGE (you like that?), come git you an abnormal trannie along with gittin that beer outta yer fridge an gittin yer huntin license!

    Yup you're one of the leading people, you're a risk-taker, YOU live life on the EDGE! And so does your transmixer!
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    Re: Ford tells U.S. dealers to repair small-car transmissions for free

    Quote Originally Posted by impala02 View Post
    Sorry, but it's not a dreadful gearbox...according to homer Ed, you just have unrealistic expectations. It's an abnormal transmission and you should expect it to operate normally. Only a very small number of first year units had problems. Also, if you ever drove a tractor trailer or GM 8-Speed, you would find this transmission completely acceptable.
    Fixed it for you.................


    Quote Originally Posted by Ruperts Trooper View Post
    It's marketed as an automatic and drivers expect it to drive like an automatic - if Ford's defence is that it's an "abnormal" transmission they should have marketed/priced it as an automated manual.
    It shifts automatically, right?................ just like a CVT is................
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