2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!!!!

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Thread: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!!!!

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    2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!!!!

    Got a lemon.

    It had rust within 1 year of driving it, which needed to be repaired over wheel wells (probably elsewhere too but I just can't see it). Has a serious electrical issue that power cuts to vehicle completely for a second or two when trying to come out of autostop and then several error messages regarding steering, brakes, traction - which tells me those components probably temporarily lost power as well. Tried to fix it no less than 5 times - replaced fuse block, replaced steering gear, fixed a bunch of plugs etc etc... problem still won't go away. Went for a drive on a typical winter day, a wheel well panel shifted back towards the front passenger door, which then buckled when the door opened (warranty won't fix that one). Been talking to GM head office for FIVE MONTHS. I call them constantly. They are doing absolutely nothing. Offered to trade in at GMC they are giving me rock bottom offer "because the vehicle has issues" - and yet its only halfway through warranty. Worst experience ever. Do NOT spend this kind of money on this piece of garbage and such awful customer service. Apparently this is built to their factory standard.
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    R2-D2 Astromech Droid Premium Member mbukukanyau's Avatar
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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    you sure its not a toyota?

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by Reka View Post
    Got a lemon.

    It had rust within 1 year of driving it, which needed to be repaired over wheel wells (probably elsewhere too but I just can't see it). Has a serious electrical issue that power cuts to vehicle completely for a second or two when trying to come out of autostop and then several error messages regarding steering, brakes, traction - which tells me those components probably temporarily lost power as well. Tried to fix it no less than 5 times - replaced fuse block, replaced steering gear, fixed a bunch of plugs etc etc... problem still won't go away. Went for a drive on a typical winter day, a wheel well panel shifted back towards the front passenger door, which then buckled when the door opened (warranty won't fix that one). Been talking to GM head office for FIVE MONTHS. I call them constantly. They are doing absolutely nothing. Offered to trade in at GMC they are giving me rock bottom offer "because the vehicle has issues" - and yet its only halfway through warranty. Worst experience ever. Do NOT spend this kind of money on this piece of garbage and such awful customer service. Apparently this is built to their factory standard.
    Why no lemon law then?

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by linton23 View Post
    Why no lemon law then?
    Sounds like what most normal people would do, but that doesn't make a good story.
    GMI Site Rules: 11. "Trolling", or making posts with the sole intention of creating problems on the forums is obviously against the forum guidelines. We define trolling as a member that appears to have the sole purpose of posting just to spite the majority of the site or cause flame wars in threads they participate in. PLEASE respect differing opinions on the site at all times!

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by TruckMan View Post
    Sounds like what most normal people would do, but that doesn't make a good story.
    Sounds like a flood car.

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by Reka View Post
    Got a lemon.

    It had rust within 1 year of driving it, which needed to be repaired over wheel wells (probably elsewhere too but I just can't see it). Has a serious electrical issue that power cuts to vehicle completely for a second or two when trying to come out of autostop and then several error messages regarding steering, brakes, traction - which tells me those components probably temporarily lost power as well. Tried to fix it no less than 5 times - replaced fuse block, replaced steering gear, fixed a bunch of plugs etc etc... problem still won't go away. Went for a drive on a typical winter day, a wheel well panel shifted back towards the front passenger door, which then buckled when the door opened (warranty won't fix that one). Been talking to GM head office for FIVE MONTHS. I call them constantly. They are doing absolutely nothing. Offered to trade in at GMC they are giving me rock bottom offer "because the vehicle has issues" - and yet its only halfway through warranty. Worst experience ever. Do NOT spend this kind of money on this piece of garbage and such awful customer service. Apparently this is built to their factory standard.
    If you purchased new, lawyer up and go through the Lemon Law process...You're not going to get any other useful information from here.
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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by Vagon11 View Post
    Sounds like a flood car.
    I was thinking that too.
    GMI Site Rules: 11. "Trolling", or making posts with the sole intention of creating problems on the forums is obviously against the forum guidelines. We define trolling as a member that appears to have the sole purpose of posting just to spite the majority of the site or cause flame wars in threads they participate in. PLEASE respect differing opinions on the site at all times!

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by TruckMan View Post
    I was thinking that too.
    Yeah, OP doesn't say if it was purchased new or used. This makes just a little bit of difference...
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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Lots of unanswered questions here and not much information.

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Maybe he's in Canada? We have no lemon law here, a co-worker is trying to get his Telluride bought back and had to open a case with an independent organization called CAMVAP arbitrators.

    Went through a lemon GMC Acadia back in 2007, the sunroof leaked from day one and several repairs only lasted a short time, then the electrical gremlins started. The dealership itself came to bat and let me trade it for another with $2500 on my end, to be fair the new one we got had a few more options.

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    Re: 2018 GMC Terrain SLT Rusted Body, Electrical Issues, Loose Body Panels - AVOID!!!

    Quote Originally Posted by Alpha and Omega View Post
    Maybe he's in Canada? We have no lemon law here, a co-worker is trying to get his Telluride bought back and had to open a case with an independent organization called CAMVAP arbitrators.

    Went through a lemon GMC Acadia back in 2007, the sunroof leaked from day one and several repairs only lasted a short time, then the electrical gremlins started. The dealership itself came to bat and let me trade it for another with $2500 on my end, to be fair the new one we got had a few more options.
    Had a customer in here the other day with a leaking sunroof in a Buick Enclave we could not find the leak. It was an older one he said he would fix it. He put silicone all the way around the sunroof seal. A week later he came back it was still leaking turns our it was a bad windshield seal at the top of the windshield.

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