Clearly the moderator was out of line, IMO, and I think the higher ups need to get involved if something like this happens. It's a very helpless feeling when it happens and there is no recourse. I couldn''t even PM anyone because I was banned from even logging in. The only contact I had was on the facebook page and the general contact page here which got me nowhere.
If a moderator is over zealous and getting personal about the punishment then I think they need to be removed