QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

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Thread: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

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    News Contributor Premium Member Perian's Avatar
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    QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    Car & Driver Magazine
    June 24, 2020



    Tested: 2020 Tesla Model Y Long Range Crosses Over Into the Mainstream

    The 2020 Model Y is the first Tesla that doesn't purport to do things in a bold and radically new way. Rather, it's a crossover version of the Model 3 sedan aimed squarely at the mainstream buyer.We like the Model 3, so a car that's just like it but has a roomier back seat—with nearly two more inches of headroom—and a bigger cargo hold—fitting seven carry-on bags behind the seats to the 3's four—sounds great, right? In reality, the Y's dimensions work against it. Even though the Y and 3 share powertrains and batteries, the less refined driving character of the former is instantly discernible by anyone who has driven the latter. There is more body roll, and a keen tush detects a bit of flex in the unibody when the chassis is stressed in corners or by pockmarked roads. The quick steering makes the 350-pound-heavier Model Y feel twitchy in comparison with the 3, and our test car's optional 20-inch wheels contribute, no doubt, to suspension crash over expressway expansion joints.

    This Model Y came with the one feature we've come to expect in all Teslas: shoddy fit and finish. We noted inconsistent gaps between the body panels—not all of which sit flush, by the way. There's a definite orange-peel effect to the paint, which also had some chips fresh from the factory, according to the owner. A few wires hang in the open from the dashboard into the passenger's footwell. Tesla placed the tire-pressure sticker on the door jamb in such a way that the white label peeks through the gap between the front fender and the door panel. And a series of persistent creaks and rattles from the back seat and cargo area made the owner send this car back to Tesla for a fix. The company says the rattle is a known problem without a solution, so the owner found a workaround. He slightly reclines part of the rear bench to stop the seatbacks from rubbing against one another.

    Tesla has built its business by selling desirable EVs at luxury prices. But the Model Y, which lacks a lot of amenities for its price, makes clear that Tesla wasn't looking to innovate here. The company took one of its established vehicles—the cheapest one, at that—and made an appliance of it, just like so many other automakers have done with their EVs.

    And yet, Tesla loyalty runs so deep, this electric crossover will surely sell like gangbusters. And that's fine. There's nothing dreadfully wrong with the Model Y. But we can't help but feel that Tesla punted on this one. The company known for daring played it safe, and the result doesn't score big with us.
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    Tesla Scores Dead Last In 2020 J.D. Power Initial Quality Study

    Bloomberg.com
    June 24, 2020

    J.D. Power featured Tesla in its study for the first time despite the manufacturer not granting the market researcher permission to survey its car owners in 15 states, including California, home to its headquarters. The sample of surveys from customers in the rest of the country found that Tesla owners reported 250 problems per 100 vehicles, which would be more than any other brand. The industry average was 166.










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    News Contributor Premium Member Perian's Avatar
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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    In fairness, a completely different read from Consumer Reports:

    https://www.consumerreports.org/hybr...hings-to-know/

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    J.D. Power featured Tesla in its study for the first time despite the manufacturer not granting the market researcher permission to survey its car owners in 15 states, including California, home to its headquarters. The sample of surveys from customers in the rest of the country found that Tesla owners reported 250 problems per 100 vehicles, which would be more than any other brand. The industry average was 166.
    Wow. Welcome to 1976. Who in their right mind would put up with this? What is Tesla doing? Short term gain = long term pain.



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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    My take has always been that most consumers don't care much about a misaligned panel, that's just something that enthusiasts care about. However, everyone does care about squeaks and rattles as they'll drive the typical person nuts.

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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    "250 problems per 100 vehicles?" Yikes!


    Quote Originally Posted by Perian View Post
    In fairness, a completely different read from Consumer Reports:

    https://www.consumerreports.org/hybr...hings-to-know/ ...
    I would expect nothing less from CR, objectivity be d*mned.
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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    Quote Originally Posted by BlackGTP View Post
    My take has always been that most consumers don't care much about a misaligned panel, that's just something that enthusiasts care about. However, everyone does care about squeaks and rattles as they'll drive the typical person nuts.
    Apparently, squeaks and rattles don't exist in Tesla's:

    https://cleantechnica.com/2019/08/10...y-a-landslide/
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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    Quote Originally Posted by Perian View Post
    Wow. Welcome to 1976. Who in their right mind would put up with this? What is Tesla doing? Short term gain = long term pain.
    Tesla clearly needs to do better, but 250 problems per 100 cars isn't 1976. In fact, it's not that far off of Tesla's main competition in the same survey: Land Rover with 228 problems per 100 cars, Audi with 225, Volvo with 210, Mercedes with 202, Jaguar with 190, Porsche with 186, Acura with 185, BMW with 176 etc.
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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    I don't care how many or how few problems it has, if the lower door panels aren't soft and caressable, forget it.

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    Re: QOTD: "one feature we've come to expect in all Teslas: shoddy fit and finish"

    First rule of journalism is BE CONSISTENT. Even if you're wrong, be consistent. So Tesla is clearly the car for journalists. Yes we can!

    Quote Originally Posted by ral1960 View Post
    I don't care how many or how few problems it has, if the lower door panels aren't soft and caressable, forget it.
    AMEN brothuh! As a fellow sufferer of Car and Driver Writer Door Panel Caressing Obsession/Disorder, I can fail your pain! Those slick hard lower door panels just throw me right into a major depression.

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    Last edited by Neanderthal; 07-03-2020 at 04:25 PM.
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