GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

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Thread: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

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    GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Consumer Reports
    Business Week
    February 20, 2020

    Porsche climbed two spots in the rankings to knock Subaru out of first place, though two of the Japanese brand’s models were top picks: the Forester SUV and Legacy sedan. Toyota Motor Corp. dominated those honors by winning four designations with its namesake models -- the Supra sports car, Avalon sedan, Prius hybrid and Corolla small car -- and one with Lexus for the RX SUV.

    Top Picks

    Under $25,000: Toyota Corolla
    $25,000-$35,000: Subaru Forester Subaru Legacy Toyota Prius
    $35,000-$45,000: Kia Telluride Honda Ridgeline Toyota Avalon
    $45,000-$55,000: Lexus RX
    Electric car: Tesla Model 3
    Sports car: Toyota Supra

    Hyundai Motor Co.’s Genesis luxury brand finished second, unchanged from a year ago. The Korean brand has been on a roll in several influential surveys, leading J.D. Power’s Initial Quality Study each of the last two years. Its first SUV model, the GV80, goes on sale this summer.

    “Genesis is a luxury brand that competed extremely well right out of the gate,” Fisher said. “It reminds you of 1989 when Lexus arrived.”

    Ford Motor Co.’s Lincoln line was the second-best American car brand, placing 13th. U.S. automakers were otherwise relegated mostly to the bottom third of the rankings. The Ford brand fell to 23rd, and General Motors Co.’s Chevrolet and GMC placed 25th and 26th. Cadillac’s continued reliability problems dropped the brand to 29th.
    How We Rank the Car Brands

    Brand report cards are built on an average of the Overall Score for each model tested. A brand must have at least two models tested to be included. The Overall Score is based on four key factors: road test, reliability, owner satisfaction, and safety.

    • The road-test scores are for vehicles purchased by CR and run through more than 50 tests.
    • Reliability predictions are based on problems reported by CR members in 17 trouble areas.
    • Owner satisfaction from surveyed CR members reflects whether drivers would purchase the same car if they had it to do again.
    • Safety includes crash-test results and extra points awarded for proven advanced safety features that come standard for the model.










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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking
    T-R-A-I-N . W-R-E-C-K

    And for those of you who will blame Consumer Reports and their staff for the results; know this: It just does not matter. Millions of people consider the publication their bible when vehicle shopping.

    When the April issue hits the stands next month, it will be terrible publicity for General Motors. On the flip side of the coin, this update should ensure a $1,000 stock price level for Mr. Musk and his company. How that is possible, one will never know.









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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    • Safety includes crash-test results and extra points awarded for proven advanced safety features that come standard for the model.
    Dear GM,

    You have to fix the above. It's embarrassing the number of safety items optional on Cadillac vehicles that are standard on lower rung Toyota models. This factor may have helped Lincoln score so well.







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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Does CR publish the scores on the "four key factors"? I would be curious to see those and where specifically GM F'd up!
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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    This certainly isn't going to help in their quest for income to help them go Zero-Zero-Zero.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Quote Originally Posted by 1958carnut View Post
    This certainly isn't going to help in their quest for income to help them go Zero-Zero-Zero.
    But it'll help add a fourth zero (zero profit)
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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    But wait, we have scored so high in JD Power !
    CR is biased! They love imports !

    Well, it seems this time the real people have spoken and it doesn't look like the ads on TV.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    These recommendations always amuse me. Audi, BMW and Mini are some of the least reliable cars on the road yet they're high on these lists. They should be at the bottom of the list with Land Rover and Jeep.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Quote Originally Posted by sdotjeezy View Post
    But it'll help add a fourth zero (zero profit)
    Then they cough up the ultimate Zero. Out of business.
    Quote Originally Posted by canadian.bacon View Post
    But wait, we have scored so high in JD Power !
    CR is biased! They love imports !

    Well, it seems this time the real people have spoken and it doesn't look like the ads on TV.
    Gotta keep it real
    Quote Originally Posted by RamJet502 View Post
    These recommendations always amuse me. Audi, BMW and Mini are some of the least reliable cars on the road yet they're high on these lists. They should be at the bottom of the list with Land Rover and Jeep.
    True. we see it time and again.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Why is it so hard to track this stuff? I do not have faith in the accuracy of CR's results due to the methods used in collecting data. I'm a little more comfortable with JD Powers though I understand there are a few flaws there as well.

    CR reminds me of when my wife and I bought a new mattress on the spur of the moment, meaning no research done. We bought it then went online and saw a slew of bad reviews. As the mattress cost quite a few $$ we were really concerned. Turned out to be a very comfortable mattress that we are very happy with. The problem with CR and these online reviews is it tends to be the angry people that respond. Though it does beg the question as to why there are so many angry domestic car owners, though expectations/mindsets/psychology do play a role.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Imo it's not so much any issues that happen with vehicles because all of them have them, as anything mechanical can and will break down. Were GM has really fallen off a cliff the last 5-10 years imo is customer relations. Right now for instance the T-1 trucks have a serious flaw regarding power sliding windows or how the frames crack on them and they of course leak. How does gm treat a customer who just spent 50+ grand on a new truck. Well they have their oil change techs goop silicon around the back window per gm's tsb on it. Of Course 9 out of 10 of these hack sealant fixes don't even work causing more leaking, rusting, and mold issues not to mention the fix looking terrible as most of the techs doing the job half arse it! Instead of taking care of the customer and replacing the window which is clearly a part of the issue here seeing as the frames from them crack, gm rather insult and anger every person who has to deal with this issue. I have driven gm trucks all my life and currently i'm having a very difficult time wanting to continue this practice.
    Last edited by Bigdog; 02-20-2020 at 02:41 PM.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Quote Originally Posted by Perian View Post
    Dear GM,

    You have to fix the above. It's embarrassing the number of safety items optional on Cadillac vehicles that are standard on lower rung Toyota models. This factor may have helped Lincoln score so well.
    .
    For example, the base model of the upcoming “all new” Cadillac CT4 doesn’t have even the few safety techs that comes standard on a base Buick Encore GX for thousands less. You have to bump up to the Prem Lux or Sport to even get FCA or AEB. Want more? That’ll cost you multiple option packages on the CT5...we’ll see on the CT4.

    (All Encore GX, including the base models, come with a basic package of safety tech...c’mon Caddy!)
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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Quote Originally Posted by 1958carnut View Post
    This certainly isn't going to help in their quest for income to help them go Zero-Zero-Zero.
    Zero Sales , Zero Crashes , Zero responsibility
    Who the hell approved this abomination? Hidden Content

    I bet it was some dumbarse in Detroit Hidden Content

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Quote Originally Posted by Perian View Post
    [B]Millions of people consider the publication their bible when vehicle shopping.
    True - but less and less.

    The casual magazine readers under 40 have disappeared from the magazine racks.

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    Re: GM Brands Score 19, 25, 26, 29 Out Of 33 In New CR Ranking

    Found this:
    "A big change Consumer Reports made this year was that vehicles must offer automatic emergency braking with pedestrian detection as standard technology if they want to be considered for a Top Pick. In 2020, about 61% of models offer it as standard, compared with 38% in 2019, according to Consumer Reports."

    GM has failed big time here. Usually forced to buy uplevel trims. Except the new Encore GX entry level trim comes with the following:

    Buick Driver Confidence

    Automatic Emergency Braking1
    Front Pedestrian Braking1
    Lane Keep Assist with Lane Departure Warning
    Forward Collision Alert
    Following Distance Indicator
    IntelliBeam® headlamps with auto high beam

    Maybe the message has been received

    BUT the base CT5 only comes with:
    Automatic Emergency Braking
    Forward collision alert
    Front pedestrian braking

    Must spring for "packages" for additional safety features.

    IMO NO Cadillac should come without a full suite of safety features, including lane change assist/alert, side blind zone alert, rear cross traffic alert, following distance indicator, front and rear collision sensors.

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