Consumer Reports is Mean to General Motors

In Consumer Reports’ annual brand reliability study, two GM brands fell to the bottom. 

Both Cadillac and GMC inhabit the bottom two spots of the 27 brand reliability rankings which use consumer informed reliability scores to rank each brand.

Cadillac dropped 6 spots compared to last year thanks mostly to the Escalade, which consumers feel handles poorly, brakes terribly, rides stiffly and infuriates with Cadillac’s confusing CUE technology. GMC’s undoing came courtesy of the redesigned Acadia, which the publication actually quite likes, but owners say the display screen will sometimes go blank and that the rear entertainment system has a love-hate relationship with working.

As for GM’s other brands, Chevrolet fell three spots to eighteenth after consumers began complaining about minor issues with the transmission, buggy in-car electronics, and vents that will freeze your hands. Buick fell five spots from its place on the bottom step of the podium last year due to harsh shifting in the redesigned LaCrosse.

Of CR’s 10 least reliable cars, three of them belong to GM, while the publication has also rescinded its recommendations for the Buick LaCrosse, Cadillac CT6, XTS, Chevrolet Camaro, Corvette, Cruze, Equinox, and GMC Acadia due to declining reliability.