Why can't I just look?

[MalibuMaxxSS]

Originally Posted by chinamonty

You guys mention you are are sales proffessionals. Do you find it easy to identify customers who are purchasing proffessionals when they come in. I have been in and around purchasing for 33 years and use various techniques on sales people (which cn be fun here where bargaining is not an option it is compulsory)!

not to be a ****..... but I dont find many purchasing 'professionals' if your a professional you dont buy from a car lot you are a wholesaler/broker....there are lots of people who THINK they are profeessionals....I have delt with lots of people who know more then me on some cars, Im not embarrassed, there are LOTS of makes and models and I cant know everything about all of them, unlike Goblue.....most people who THINK they are buying professionals, end up just getting frustrated cause the salesperson does know more then them and they THINK they know it all and wont listen to the sales guys

best example of this and the easiest to explain is why do people still argue the fact that a truck with a 5.3 gets better milage then a V6 or a 4.8 even tho its a bigger engine......or people who pull trailors, I tell them get a truck with 3.73 or 4.10, do they listen NO they know everything and their 4.8 with 3.42 gears will pull their 7000lb trailor fine....NO IT WONT....and 3 months later they figure it out the hard way.

.....alls I can say is this there are some rook sales guys out there who you can get the upper hand on, as they are just so wanting to sell anything they will do anything...I do this EVERYDAY ALL DAY, as do most guiys in this for the long haul, trust us we are better at it then you guys.....I dont go to a lawyer and tell them Im better at their job then they are or a doctor, or a mechanic for that matter.......if I want to buy a TV, I go to Visions and get a sales guy who knows TVs, a lawnmower the same.....cars, go find a car guy.

[goblue]

Originally Posted by MalibuMaxxSS

not to be a ****..... but I dont find many purchasing 'professionals' if your a professional you dont buy from a car lot you are a wholesaler/broker....there are lots of people who THINK they are profeessionals....I have delt with lots of people who know more then me on some cars, Im not embarrassed, there are LOTS of makes and models and I cant know everything about all of them, unlike Goblue.....most people who THINK they are buying professionals, end up just getting frustrated cause the salesperson does know more then them and they THINK they know it all and wont listen to the sales guys

best example of this and the easiest is why do people still argue that a truck with a 5.3 gets better milage then a V6 or a 4.8 even tho its a bigger engine......or people who pull trailors, I tell them get a truck with 3.73 or 4.10, do they listen NO they know everything and their 4.8 with 3.42 gears will pull their 7000lb trailor fine....NO IT WONT....and 3 months later they figure it out the hard way.

.....alls I can say is this there are some rook sales guys out there who you can get the upper hand on, as they are just so wanting to sell anything they will do anything...I do this EVERYDAY ALL DAY, as do most guiys in this for the long haul, trust us we are better at it then you guys.....I dont go to a lawyer and tell them Im better at their job then they are or a doctor, or a mechanic for that matter.......if I want to buy a TV, I go to Visions and get a sales guy who knows TVs, a lawnmower the same.....cars, go find a car guy.

I think you asked this before, but have I ever learned anything I didn't already know from a car salesman? The price they'd sell it to me. Thats about it. Why? Because I read before I enter a showroom. Alot. Ive read multiple reviews, scoured the manufacturer site, and some forums before I enter the showroom - for every car in the class I'm interested in. Why? Because thats how I narrow it down so I don't waste time test driving everything in the class. Things were different before the internet, then I'd imagine I'd be asking the salesman lots of questions. So yes, I really don't need the salesman, but you have to understand - I enjoy reading about cars - so I'm doing a lot of extra work because its fun. Thats why I feel comfortable test driving a car and leaving, sending out bids and purchasing. Most people don't do all this, so they need you - and they should pay you for your time as well. I don't really use the salesman, so I don't feel bad not paying for it. Thats why I offer the person who gave me the test drive a shot at the deal, within reason.

TVs are the same, CNET.com and a few others, computers? Again - same. Now, when I go to buy a nice suit - you bet I use the salesman's advice, and usually a good friend. So it depends. But yes - have I ever had a question I didn't know the answer to about a vehicle that the salesman answered correctly? Nope. Now the service department - thats completely different. Thats where I get my best information. They clue me into things to watch out for. I always wander over there.

[MalibuMaxxSS]

Easy big Blue....just giving you some ribbin is all.....







I know and ya know its cool you do that......more people should, then we would have less lookie loos on the lot..........LOL

hence the THREAD.....

use some examples of goBlue.....use the net dont come to the lot.....


AHHHH long slow days.....Kill for a lookie loo today to BS with....

OH and the 8 speed transmission in your sig........I agree 100000%....WTF ...WHY...pointless, makes no sense and a dumbass idea.......see If people would listen, the old school HD 4 speed in the 2500 and 3500 ACTUALLY gets rated better in milage then the new 6 speeds, so its not gas milage.

[BryceStrong]

Originally Posted by goblue

TVs are the same, CNET.com and a few others, computers? Again - same. Now, when I go to buy a nice suit - you bet I use the salesman's advice, and usually a good friend. So it depends. But yes - have I ever had a question I didn't know the answer to about a vehicle that the salesman answered correctly? Nope.

I sold suits and tuxedos for four years. I've noticed a striking difference between both types of customers. In selling suits I've received much less sales resistance and even an expectation to guide and give advice. In car sales, I have to work to build trust for even the biggest of morons, and my advice is taken lightly. Your comments are an indication that you are less apprehensive in certain sales environments. And I don't believe that you go to the same lengths to get a great suit deal as you do a new vehicle.

I guess I should feel insulted since you're not afraid of me selling you a suit.

[goblue]

Originally Posted by BryceStrong

I sold suits and tuxedos for four years. I've noticed a striking difference between both types of customers. In selling suits I've received much less sales resistance and even an expectation to guide and give advice. In car sales, I have to work to build trust for even the biggest of morons, and my advice is taken lightly. Your comments are an indication that you are less apprehensive in certain sales environments. And I don't believe that you go to the same lengths to get a great suit deal as you do a new vehicle.

I guess I should feel insulted since you're not afraid of me selling you a suit.

I think the difference is how a suit fits, where to tailor, etc is all soft opinion. I can't go read about how a suit handles on me. All I can do is go try a bunch on in the price-range and quality and get some good advice about fit and look. You make some very interesting points though. Also, most suit stores are fixed pricing - I bet if some of the Saturn salesman read this thread, they'd report less time earning trust and more time focusing on the car.

Even though I can get really good deals through research and bidding - I honestly would much rather have the price fixed. Its not the price, its knowing I got a good price - with fixed pricing, thats not an issue. I think it would be more fair to the dealer as well. So yes, I would rather just build a relationship with a salesman and get a good price everytime, then bidding it out. The problem is once you build a relationship, I can't trust that over time that relationship will get taken advantage of and I'll pay significantly more than I need to. So, I feel the need to check - and then may as well just send out bids. So - fixed pricing, great relationship with one salesman who I like. Variable pricing - bids. For me, dealers with fixed pricing would make more. For the general public, variable pricing wins out because everybody thinks they are good at buying cars when in reality most are not.

[redlipp]

Originally Posted by goblue

I think the difference is how a suit fits, where to tailor, etc is all soft opinion. I can't go read about how a suit handles on me. All I can do is go try a bunch on in the price-range and quality and get some good advice about fit and look. You make some very interesting points though. Also, most suit stores are fixed pricing - I bet if some of the Saturn salesman read this thread, they'd report less time earning trust and more time focusing on the car.

Even though I can get really good deals through research and bidding - I honestly would much rather have the price fixed. Its not the price, its knowing I got a good price - with fixed pricing, thats not an issue. I think it would be more fair to the dealer as well. So yes, I would rather just build a relationship with a salesman and get a good price everytime, then bidding it out. The problem is once you build a relationship, I can't trust that over time that relationship will get taken advantage of and I'll pay significantly more than I need to. So, I feel the need to check - and then may as well just send out bids. So - fixed pricing, great relationship with one salesman who I like. Variable pricing - bids. For me, dealers with fixed pricing would make more. For the general public, variable pricing wins out because everybody thinks they are good at buying cars when in reality most are not.

blah blah blah blah blah, who really gives a ***** how you buy your cars? you have a hardone on for carsalesmen, you wouldn't have the guts or stomach to put up with someone giving you the same bullsh*t your dishing out here, it is apparent that you trust no one, and i guess that is why your ate up with wasting hrs upon hrs researching the subject, your afraid some damn carsaleman is going to make more than a mini commission on you, i just hope you get treated like the tightaxx that you are when you have service work, someone please close this.!!!!!!!!!!!!!!!!blah blah blah blah blah!!!!!!!!!!!!!

[member12]

I got so pissed when I went to look at Toyotas. For some reason, none of the salesman would come out and talk to me.

It was 100 degrees outside. Do they think I am out there because I am bored? I wasn't ready to buy that day, but I would be within a week or two. Long story short, I don't like to go into a dealership to ask for a test drive. The same thing happened when I brought my trade and checkbook with me two weeks later. I had to go in to the dealership and ask for a test drive. It kind of turned me off to the Toyota products even more than driving them.

The Ford dealership and the Chevy dealership had salesman on my trail as soon as I started looking at trucks. The first time I went to those dealers, I told him that I was "just looking". I wasn't ready to buy just yet. Two weeks later I was in a new truck. It was a Chevy extended cab, but that really wasn't the Ford salesman's fault...he can't help it if all he has to sell is King Ranch Supercrew F150s. If he had a truck on his lot (or anyone had one that I liked in the area) that was similarly equipped as the Chevy, then I would give it verys serious consideration.

The only thing that bothers me more than that is a salesman with absolutely no product knowledge.
So...to sell a truck to me, they have to avoid being pushy, but they can't be absentee either. They have to know what they are talking about, or at least seem like they know what they are talking about. If they give me a bad deal, I'll tell them that I am not happy with it. If the second numbers come out bad, then I leave and move on to the next dealership. I had to do that when I bought the Chevy. The salesman was top notch, but the finance guy quoted me at somewhere like 9%. I got up and left....he pretty much ended the sale before he called me back with a much, much more reasonable number.

A salesman's job is tough. You can't be just an average idiot. Unfortunately, some dealers seem to be crawling with those types.
Then, even if he get's everything right and the manager or someone in the finance office decides to be an ass, his sale evaporates. It's a tough job...but I imagine that once you get into the swing of things and get a handle on it, you can do pretty well provided you are supplied with good product. It must suck to work at a dealership and have customers leaving because there is no selection. If the new malibu is selling as well as they say, then I'd want more than two or three on the lot. That is where the Ford and Toyota dealer screwed up for me. They didn't have selection like the Chevy dealership. There were two Tundras and a million Camrys. The Ford dealerships had no F150 extended cabs (only supercrews), and the only 4x4s they had were King Ranch.

I am willing to spend a little more if the dealership is really, really knowledgeable and is willing to help me after-sale. Being close to where I live is also a plus. Selection is probably one of the most important things...if I don't see what I want, then I will keep driving.

[pontiacjs]

Originally Posted by member12

I got so pissed when I went to look at Toyotas. For some reason, none of the salesman would come out and talk to me.

It was 100 degrees outside. Do they think I am out there because I am bored? I wasn't ready to buy that day, but I would be within a week or two. Long story short, I don't like to go into a dealership to ask for a test drive.

You are joking - right? There is no way that I would chase ups out on the lot. When I watched "King of Cars", you know the show about the las vegas chrysler dealer, I would be amazed that people would buy cars this way.

When you are shopping at the mall do you expect the employees to come out of the store to sell you the pants that you are looking at in the window. Do you have a waitress come out of the restraunt to take your order if you are outside looking at the special board in the front window.

If you want help or need someone's assistance go in the store and you will be approached.

don't be the kind of guy that walks in to the dealership and says, in a rather load voice "who wants to sell a car?" or "whos up". Those are the worste of all.

[ChevySScoupes]

Good rule when buying a car I believe: car salesman want to know if you have a co-signer right on the spot if needed, so do arrive with more than one person this way they will notice a potential buyer. And believe me they will come to you like in that TV show King of Cars.

[BryceStrong]

Originally Posted by pontiacjs

You are joking - right? There is no way that I would chase ups out on the lot. When I watched "King of Cars", you know the show about the las vegas chrysler dealer, I would be amazed that people would buy cars this way.

When you are shopping at the mall do you expect the employees to come out of the store to sell you the pants that you are looking at in the window. Do you have a waitress come out of the restraunt to take your order if you are outside looking at the special board in the front window.

If you want help or need someone's assistance go in the store and you will be approached.

don't be the kind of guy that walks in to the dealership and says, in a rather load voice "who wants to sell a car?" or "whos up". Those are the worste of all.

Had a conversation a few days ago with one of the F&I guys about that. He said that customers love to be sold. As much as they bitch about hating it, it's the attention that they crave. It's because we're interested in them, right then. And that can be a powerful leveraging tool.

[ChebbySalesDept]

Originally Posted by ChevySScoupes

Good rule when buying a car I believe: car salesman want to know if you have a co-signer right on the spot if needed, so do arrive with more than one person this way they will notice a potential buyer. And believe me they will come to you like in that TV show King of Cars.

I don't know where that makes any sense but as you said, "I believe". I could care less who the buyer comes in with. Bring the wife, the kids, Aunt Sadie and Fido. The more the merrier. Besides, if all the decision makers are there, you can't say you have to check with anyone. The co-buyer thing never enters my mind. Do you really think we (salespeople) are prejudging you as a buyer before we even speak to you? Do you think I would approach you faster because the person you brought may be a co-signer? Usually, when two guys come in together, one is a wuss and the other is his know-it-all maven. We eat him alive and get back talking to the guy/gal who is actually buying/looking/jerking.

Please don't prejudge us, either. If you don't like us for whatever reason, just say so and we'll get someone else to help you. Just don't be a jerk.

[ChebbySalesDept]

Originally Posted by redlipp

blah blah blah blah blah, who really gives a ***** how you buy your cars? you have a hardone on for carsalesmen, you wouldn't have the guts or stomach to put up with someone giving you the same bullsh*t your dishing out here, it is apparent that you trust no one, and i guess that is why your ate up with wasting hrs upon hrs researching the subject, your afraid some damn carsaleman is going to make more than a mini commission on you, i just hope you get treated like the tightaxx that you are when you have service work, someone please close this.!!!!!!!!!!!!!!!!blah blah blah blah blah!!!!!!!!!!!!!

Bravo!