Salesperson has to drive off the lot?

[King Riffle]

Okay,

So I'm about to test drive this Focus. The salesperson then tells me that he has to drive the car off of the lot. Their insurance will not allow customers to drive the car out.


Is this normal? Or yet another in a long line of sleazy tactics he was going through?

[coaster.n3rd]

Originally Posted by King Riffle

Okay,

So I'm about to test drive this Focus. The salesperson then tells me that he has to drive the car off of the lot. Their insurance will not allow customers to drive the car out.


Is this normal? Or yet another in a long line of sleazy tactics he was going through?

I guess it depends on the facilities insurance providers. It may be a trick, it may be policy. Who knows?!?

I don't even go with the customer half the time.

[t-rex]

Can't get much sleazier than insurance companies...

[Buick61]

Oddly, I've heard that before.

Some people insist on going with you and talking the entire time (I've read that's a tactic), while others just throw you the keys, and then there's the salesperson that goes with you, but politely shuts up unless there's something relevant to say, such as, "Watch out for that cat," or "Turn left," or, "It's OK to do a powerslide around this corner."

I only buy from the latter two.

[Aerodynamix]

Originally Posted by coaster.n3rd

I guess it depends on the facilities insurance providers. It may be a trick, it may be policy. Who knows?!?

I don't even go with the customer half the time.

At my lot we're only told we should drive the car out of the parking spot since everything is parked VERY close together. Other than that, all I need to do is get a copy of the drivers' licence(s) and slap a plate on the back. I rarely ever go on test drives.

[BryceStrong]

OK. I think there's validity to the statement but I've used it otherwise (and it's not a sleazy trick, by the way). So if you encounter more salesmen doing this, remember that it's not hurting you and most of it is for the dealership's protection.

By driving a car out, I can highlight features of the vehicle and help the customer take ownership. A lot of my products are very quiet but it's hard to emphasize it. So I could crack the windows a little bit to allow air blowing in, turn up the volume, and open the sunroof, all contributing to an increase in noise. I'd only drive for a block and then stop to switch seats, closing all the windows and turning off the radio before getting out. When I then get in the passenger seat I could say, "Wow! Look how quiet it is." And prospects will then think about the quiet ride. In addition, driving it back in and not driving it out (apparently) contributes to mental ownership.

To clarify: I can tell you how great something is, but it'll never 'click' unless you actually experience it.

[Minnesota Nice]

I won't test drive a car with a salesman with me.

It's not because I beat on the car (which I don't: I test it, but I don't hammer it), but because I can't get a legitimate feel for the car with the salesperson yacking constantly in my ear.

I drive by myself 99% of the time, and I need to know how the car is with only me in it. If it's being flooded by inane babble from a salesperson, the car is automatically wrecked for me.

[t-rex]

When my wife and I were test-driving new family wagons a few months back, we'd often get the standard "Sir, our insurance only allows you to test drive on this proscribed route". Hogwash.

One test drive went something like this:

we leave the dealership, and aim for the first onramp to the freeway.

Salesman: Sir, our insurance doesn't allow you test drive on the freeway.
Me: Then how do I know how it drives on the freeway?
Salesman: Erm, umm, uh...
Me: You want us to BUY this car, don't you?
Salesman: Sure, it's a great wagon, but...
Me: But I can't get a feel of it driving around these suburban residential areas.
Salesman: but I could get in trouble if...
Me: Let me handle that. I'll personally hire you if you get fired.
Salesman: We really should be...
Me: Wow! This thing's got great pickup on the onramp!
Wife: I wonder how the stereo sounds.

Radio gets tuned to local classical station. Poor salesman in back seat is soon in pain from deafening sound of Prokofiev...

Salesman: Ma'am. Sir. I really think we should be heading back towards the dealership.

Meanwhile we're doing 70mph headed toward downtown...

Wife: See, Steve. We live Uptown. You know how the streets are there. All narrow. No off-street parking. We need to see if the car will fit in our driveway. How easy it is to parallel-park.
Salesman: Fit in your driveway?
Me (to other motorists): You a**hole! Ever heard of a turn signal?
Salesman: But we could parallel park near the dealership.
Wife: Steve, you're so silly! I like you!

Meanwhile she thrusts out her chest, emphasizing her bodacious ta-ta's...

Salesman: Sir, there's very little fuel in the vehicle.
Me: That's okay, Steve, I've got my Chevron card.
Salesman: What I meant was...
Wife: Steve, do you have any kids?
Salesman: Yes Ma'am. My little girl is three.
Me: I bet she's dawlin! Got any pictures?
Salesman: Sure, in my wallet.

Meanwhile we've reached downtown, and I pull into a fuel station.

Salesman: You were serious?
Me: Did it look like I was joking? I told you "Get ready for a ride!". I meant it!
Salesman: But I can't be gone for too...
Wife: Oh Steve, don't be a worry wart. We'll take of care of you.
Salesman: You're not supposed to...
Wife: To what? Steve, you know another dealership offered to let us take the car home for the weekend.
Salesman: Really?
Me: Ok she's full now. Honey, we're near your work. Let's see what your drive home would be like.
Salesman: I'm SO in trouble.
Wife (thrusting chest out again): Don't worry Steve, we'll back up whatever lie you make up.
Saleman: But the mileage...
Me: Steve, you can't go through life being terrorized by your boss.
Salesman: But I've got a family.
Me: Don't worry. We've got your back!

Meanwhile we've arrived at our home.

Salesman: Wow you weren't kidding about that narrow driveway!
Wife: See Steve? I mean I have to see if I get the doors open wide enough to put the car seat in without having to carry the baby to the street.
Salesman: Where all these cars come from?
Me: Oh we're a block from Newman School. Lot of the teachers there park on our street.
Salesman: I see why ease-of-parking is important to you.
Me: So NOW you see?
Salesman: Yes but...
Wife: Steve, are you thirsty? I could fix us some coffee.
Salesman: Well, that's nice of you, but we really need to be...
Wife: Okay Steve, but let me pop in the house. I'll get you some water.
Salesman (throat parched from nerves): That'll be nice.

We depart our homestead....

Salesman: Sir, please tell me we're going back to the dealership.
Me: Steve, I've got to see how it handles my commuting route.
Salesman: Where would that be?
Me: Lakefront Campus (clear on other side of town)

Meanwhile, Steve gets a "I'm doomed" look on his face...

Me: Tell ya what Steve. We don't want you to get in trouble. We like how the car drives. I'll take you back now.
Salesman: I'd appreciate that!
Wife: Relax, Steve (thrusting boobs outward).

We arrive back at the dealership.

Wife: See, Steve! Nobody's here to fuss at you.
Salesman: Maybe not now but...
Wife: Oh we told you already. If you get any grief, give your boss our number.
Salesman: I hope it doesn't come to that.
Me: Relax, Steve. It'll be okay.
Salesman: So are you folks going to buy?
Wife: We'll have to think it over, Steve.
Me (shaking Steve's hand): Steve, you've been magnificent. We'll be in touch.

That evening, phone rings, wife answers...

Hello?
Yes this is she.
Yes we did.
Yes we did.
We didn't mind, it was only a few gallons.
He was great. Very informative.
Well we can't say for sure.
You don't?
I understand that but...
I'm not basing the second biggest expense I'll make in a lifetime on a ten-minute test drive.
If I may...
Well it was wrong on your part to assume we were "ordinary" buyers
Frankly Mr. Manager, you need us more than we need you
Well if you feel that way....
I think I've made my decision
Good bye.
Click.

We emailed Steve. He said he didn't get in trouble, but his boss was pi**ed at us. Oh well. When he's ready to pay for the car, I'll follow whatever silly little rules he wants. But if I'm signing a cheque for $35k, trust me, I'm driving it more than just around the mall parking lot...

[pgill00]

Our insurance company does not care who drives what. As soon as an insured customer is behind the wheel, their own personal insurance takes over.

Here is why I like to drive first: Lets say we have a customer trading in a Cobalt on a Suburban. Why would I trust that customer pulling out of a row of Suburbans the first time they ever drove it. I have seen so many fender benders and rampings of curbs.

Secondly, why would I allow a customer to be the first person to drive a truck that has been sitting un the lot without a test drive for 90 days? I want to make sure it is good to go and I want to be the one in the driver's seat if we have to go to the gas station.

So rather than say all of that, I say "Our insurance company prefers that I take it off the lot and I will pass you the reigns right down the street." I have never had a balk.

[GMCSonoma]

Some dealers do that, and not to profile here, but it depends on the locale of the store...

That being said, my store usually suggests that the salesperson ride with the customer, if they are not known...

If it's a repeat customer...that's never a problem.

I tried to test drive a new Avalon back in 2006, that salesperson wouldn't let me do so until I would commit to an offer on the car...

One dealer that I used to work for years ago had someone go alone on a test drive, only to go rob a bank & a convienence store before they totalled the car out in a high speed crash while eluding the police...**** happens I guess...

Also, related as I once posted here a long time ago...this is also the main reason I do not take a demonstrator any more...people are usually pigs and will trash up the vehicle...smoke in it, spill coffee/soda everywhere...use up all your gas and get a parking ticket...then walk away!

The stories I could tell about people trashing up my demonstrators over the years when service would loan it out, or sales would let it out in hopes of selling it...

[j_granlund]

Originally Posted by t-rex

When my wife and I were test-driving new family wagons a few months back, we'd often get the standard "Sir, our insurance only allows you to test drive on this proscribed route". Hogwash.

One test drive went something like this:

we leave the dealership, and aim for the first onramp to the freeway.

Salesman: Sir, our insurance doesn't allow you test drive on the freeway.
Me: Then how do I know how it drives on the freeway?
Salesman: Erm, umm, uh...
Me: You want us to BUY this car, don't you?
Salesman: Sure, it's a great wagon, but...
Me: But I can't get a feel of it driving around these suburban residential areas.
Salesman: but I could get in trouble if...
Me: Let me handle that. I'll personally hire you if you get fired.
Salesman: We really should be...
Me: Wow! This thing's got great pickup on the onramp!
Wife: I wonder how the stereo sounds.

Radio gets tuned to local classical station. Poor salesman in back seat is soon in pain from deafening sound of Prokofiev...

Salesman: Ma'am. Sir. I really think we should be heading back towards the dealership.

Meanwhile we're doing 70mph headed toward downtown...

Wife: See, Steve. We live Uptown. You know how the streets are there. All narrow. No off-street parking. We need to see if the car will fit in our driveway. How easy it is to parallel-park.
Salesman: Fit in your driveway?
Me (to other motorists): You a**hole! Ever heard of a turn signal?
Salesman: But we could parallel park near the dealership.
Wife: Steve, you're so silly! I like you!

Meanwhile she thrusts out her chest, emphasizing her bodacious ta-ta's...

Salesman: Sir, there's very little fuel in the vehicle.
Me: That's okay, Steve, I've got my Chevron card.
Salesman: What I meant was...
Wife: Steve, do you have any kids?
Salesman: Yes Ma'am. My little girl is three.
Me: I bet she's dawlin! Got any pictures?
Salesman: Sure, in my wallet.

Meanwhile we've reached downtown, and I pull into a fuel station.

Salesman: You were serious?
Me: Did it look like I was joking? I told you "Get ready for a ride!". I meant it!
Salesman: But I can't be gone for too...
Wife: Oh Steve, don't be a worry wart. We'll take of care of you.
Salesman: You're not supposed to...
Wife: To what? Steve, you know another dealership offered to let us take the car home for the weekend.
Salesman: Really?
Me: Ok she's full now. Honey, we're near your work. Let's see what your drive home would be like.
Salesman: I'm SO in trouble.
Wife (thrusting chest out again): Don't worry Steve, we'll back up whatever lie you make up.
Saleman: But the mileage...
Me: Steve, you can't go through life being terrorized by your boss.
Salesman: But I've got a family.
Me: Don't worry. We've got your back!

Meanwhile we've arrived at our home.

Salesman: Wow you weren't kidding about that narrow driveway!
Wife: See Steve? I mean I have to see if I get the doors open wide enough to put the car seat in without having to carry the baby to the street.
Salesman: Where all these cars come from?
Me: Oh we're a block from Newman School. Lot of the teachers there park on our street.
Salesman: I see why ease-of-parking is important to you.
Me: So NOW you see?
Salesman: Yes but...
Wife: Steve, are you thirsty? I could fix us some coffee.
Salesman: Well, that's nice of you, but we really need to be...
Wife: Okay Steve, but let me pop in the house. I'll get you some water.
Salesman (throat parched from nerves): That'll be nice.

We depart our homestead....

Salesman: Sir, please tell me we're going back to the dealership.
Me: Steve, I've got to see how it handles my commuting route.
Salesman: Where would that be?
Me: Lakefront Campus (clear on other side of town)

Meanwhile, Steve gets a "I'm doomed" look on his face...

Me: Tell ya what Steve. We don't want you to get in trouble. We like how the car drives. I'll take you back now.
Salesman: I'd appreciate that!
Wife: Relax, Steve (thrusting boobs outward).

We arrive back at the dealership.

Wife: See, Steve! Nobody's here to fuss at you.
Salesman: Maybe not now but...
Wife: Oh we told you already. If you get any grief, give your boss our number.
Salesman: I hope it doesn't come to that.
Me: Relax, Steve. It'll be okay.
Salesman: So are you folks going to buy?
Wife: We'll have to think it over, Steve.
Me (shaking Steve's hand): Steve, you've been magnificent. We'll be in touch.

That evening, phone rings, wife answers...

Hello?
Yes this is she.
Yes we did.
Yes we did.
We didn't mind, it was only a few gallons.
He was great. Very informative.
Well we can't say for sure.
You don't?
I understand that but...
I'm not basing the second biggest expense I'll make in a lifetime on a ten-minute test drive.
If I may...
Well it was wrong on your part to assume we were "ordinary" buyers
Frankly Mr. Manager, you need us more than we need you
Well if you feel that way....
I think I've made my decision
Good bye.
Click.

We emailed Steve. He said he didn't get in trouble, but his boss was pi**ed at us. Oh well. When he's ready to pay for the car, I'll follow whatever silly little rules he wants. But if I'm signing a cheque for $35k, trust me, I'm driving it more than just around the mall parking lot...

[pontiacjs]

Originally Posted by t-rex

When my wife and I were test-driving new family wagons a few months back, we'd often get the standard "Sir, our insurance only allows you to test drive on this proscribed route". Hogwash.

One test drive went something like this:

we leave the dealership, and aim for the first onramp to the freeway.

Salesman: Sir, our insurance doesn't allow you test drive on the freeway.
Me: Then how do I know how it drives on the freeway?
Salesman: Erm, umm, uh...
Me: You want us to BUY this car, don't you?
Salesman: Sure, it's a great wagon, but...
Me: But I can't get a feel of it driving around these suburban residential areas.
Salesman: but I could get in trouble if...
Me: Let me handle that. I'll personally hire you if you get fired.
Salesman: We really should be...
Me: Wow! This thing's got great pickup on the onramp!
Wife: I wonder how the stereo sounds.

Radio gets tuned to local classical station. Poor salesman in back seat is soon in pain from deafening sound of Prokofiev...

Salesman: Ma'am. Sir. I really think we should be heading back towards the dealership.

Meanwhile we're doing 70mph headed toward downtown...

Wife: See, Steve. We live Uptown. You know how the streets are there. All narrow. No off-street parking. We need to see if the car will fit in our driveway. How easy it is to parallel-park.
Salesman: Fit in your driveway?
Me (to other motorists): You a**hole! Ever heard of a turn signal?
Salesman: But we could parallel park near the dealership.
Wife: Steve, you're so silly! I like you!

Meanwhile she thrusts out her chest, emphasizing her bodacious ta-ta's...

Salesman: Sir, there's very little fuel in the vehicle.
Me: That's okay, Steve, I've got my Chevron card.
Salesman: What I meant was...
Wife: Steve, do you have any kids?
Salesman: Yes Ma'am. My little girl is three.
Me: I bet she's dawlin! Got any pictures?
Salesman: Sure, in my wallet.

Meanwhile we've reached downtown, and I pull into a fuel station.

Salesman: You were serious?
Me: Did it look like I was joking? I told you "Get ready for a ride!". I meant it!
Salesman: But I can't be gone for too...
Wife: Oh Steve, don't be a worry wart. We'll take of care of you.
Salesman: You're not supposed to...
Wife: To what? Steve, you know another dealership offered to let us take the car home for the weekend.
Salesman: Really?
Me: Ok she's full now. Honey, we're near your work. Let's see what your drive home would be like.
Salesman: I'm SO in trouble.
Wife (thrusting chest out again): Don't worry Steve, we'll back up whatever lie you make up.
Saleman: But the mileage...
Me: Steve, you can't go through life being terrorized by your boss.
Salesman: But I've got a family.
Me: Don't worry. We've got your back!

Meanwhile we've arrived at our home.

Salesman: Wow you weren't kidding about that narrow driveway!
Wife: See Steve? I mean I have to see if I get the doors open wide enough to put the car seat in without having to carry the baby to the street.
Salesman: Where all these cars come from?
Me: Oh we're a block from Newman School. Lot of the teachers there park on our street.
Salesman: I see why ease-of-parking is important to you.
Me: So NOW you see?
Salesman: Yes but...
Wife: Steve, are you thirsty? I could fix us some coffee.
Salesman: Well, that's nice of you, but we really need to be...
Wife: Okay Steve, but let me pop in the house. I'll get you some water.
Salesman (throat parched from nerves): That'll be nice.

We depart our homestead....

Salesman: Sir, please tell me we're going back to the dealership.
Me: Steve, I've got to see how it handles my commuting route.
Salesman: Where would that be?
Me: Lakefront Campus (clear on other side of town)

Meanwhile, Steve gets a "I'm doomed" look on his face...

Me: Tell ya what Steve. We don't want you to get in trouble. We like how the car drives. I'll take you back now.
Salesman: I'd appreciate that!
Wife: Relax, Steve (thrusting boobs outward).

We arrive back at the dealership.

Wife: See, Steve! Nobody's here to fuss at you.
Salesman: Maybe not now but...
Wife: Oh we told you already. If you get any grief, give your boss our number.
Salesman: I hope it doesn't come to that.
Me: Relax, Steve. It'll be okay.
Salesman: So are you folks going to buy?
Wife: We'll have to think it over, Steve.
Me (shaking Steve's hand): Steve, you've been magnificent. We'll be in touch.

That evening, phone rings, wife answers...

Hello?
Yes this is she.
Yes we did.
Yes we did.
We didn't mind, it was only a few gallons.
He was great. Very informative.
Well we can't say for sure.
You don't?
I understand that but...
I'm not basing the second biggest expense I'll make in a lifetime on a ten-minute test drive.
If I may...
Well it was wrong on your part to assume we were "ordinary" buyers
Frankly Mr. Manager, you need us more than we need you
Well if you feel that way....
I think I've made my decision
Good bye.
Click.

We emailed Steve. He said he didn't get in trouble, but his boss was pi**ed at us. Oh well. When he's ready to pay for the car, I'll follow whatever silly little rules he wants. But if I'm signing a cheque for $35k, trust me, I'm driving it more than just around the mall parking lot...

What if Steve had another appointment? Did you tell Steve that you were going to be on an extended drive? I feel bad for Steve. Poor Steve will have a very short career in auto sales but you gave him a story that he will tell for a lifetime.

[espo19047]

Originally Posted by t-rex

When my wife and I were test-driving new family wagons a few months back, we'd often get the standard "Sir, our insurance only allows you to test drive on this proscribed route". Hogwash.

One test drive went something like this:

we leave the dealership, and aim for the first onramp to the freeway.

Salesman: Sir, our insurance doesn't allow you test drive on the freeway.
Me: Then how do I know how it drives on the freeway?
Salesman: Erm, umm, uh...
Me: You want us to BUY this car, don't you?
Salesman: Sure, it's a great wagon, but...
Me: But I can't get a feel of it driving around these suburban residential areas.
Salesman: but I could get in trouble if...
Me: Let me handle that. I'll personally hire you if you get fired.
Salesman: We really should be...
Me: Wow! This thing's got great pickup on the onramp!
Wife: I wonder how the stereo sounds.

Radio gets tuned to local classical station. Poor salesman in back seat is soon in pain from deafening sound of Prokofiev...

Salesman: Ma'am. Sir. I really think we should be heading back towards the dealership.

Meanwhile we're doing 70mph headed toward downtown...

Wife: See, Steve. We live Uptown. You know how the streets are there. All narrow. No off-street parking. We need to see if the car will fit in our driveway. How easy it is to parallel-park.
Salesman: Fit in your driveway?
Me (to other motorists): You a**hole! Ever heard of a turn signal?
Salesman: But we could parallel park near the dealership.
Wife: Steve, you're so silly! I like you!

Meanwhile she thrusts out her chest, emphasizing her bodacious ta-ta's...

Salesman: Sir, there's very little fuel in the vehicle.
Me: That's okay, Steve, I've got my Chevron card.
Salesman: What I meant was...
Wife: Steve, do you have any kids?
Salesman: Yes Ma'am. My little girl is three.
Me: I bet she's dawlin! Got any pictures?
Salesman: Sure, in my wallet.

Meanwhile we've reached downtown, and I pull into a fuel station.

Salesman: You were serious?
Me: Did it look like I was joking? I told you "Get ready for a ride!". I meant it!
Salesman: But I can't be gone for too...
Wife: Oh Steve, don't be a worry wart. We'll take of care of you.
Salesman: You're not supposed to...
Wife: To what? Steve, you know another dealership offered to let us take the car home for the weekend.
Salesman: Really?
Me: Ok she's full now. Honey, we're near your work. Let's see what your drive home would be like.
Salesman: I'm SO in trouble.
Wife (thrusting chest out again): Don't worry Steve, we'll back up whatever lie you make up.
Saleman: But the mileage...
Me: Steve, you can't go through life being terrorized by your boss.
Salesman: But I've got a family.
Me: Don't worry. We've got your back!

Meanwhile we've arrived at our home.

Salesman: Wow you weren't kidding about that narrow driveway!
Wife: See Steve? I mean I have to see if I get the doors open wide enough to put the car seat in without having to carry the baby to the street.
Salesman: Where all these cars come from?
Me: Oh we're a block from Newman School. Lot of the teachers there park on our street.
Salesman: I see why ease-of-parking is important to you.
Me: So NOW you see?
Salesman: Yes but...
Wife: Steve, are you thirsty? I could fix us some coffee.
Salesman: Well, that's nice of you, but we really need to be...
Wife: Okay Steve, but let me pop in the house. I'll get you some water.
Salesman (throat parched from nerves): That'll be nice.

We depart our homestead....

Salesman: Sir, please tell me we're going back to the dealership.
Me: Steve, I've got to see how it handles my commuting route.
Salesman: Where would that be?
Me: Lakefront Campus (clear on other side of town)

Meanwhile, Steve gets a "I'm doomed" look on his face...

Me: Tell ya what Steve. We don't want you to get in trouble. We like how the car drives. I'll take you back now.
Salesman: I'd appreciate that!
Wife: Relax, Steve (thrusting boobs outward).

We arrive back at the dealership.

Wife: See, Steve! Nobody's here to fuss at you.
Salesman: Maybe not now but...
Wife: Oh we told you already. If you get any grief, give your boss our number.
Salesman: I hope it doesn't come to that.
Me: Relax, Steve. It'll be okay.
Salesman: So are you folks going to buy?
Wife: We'll have to think it over, Steve.
Me (shaking Steve's hand): Steve, you've been magnificent. We'll be in touch.

That evening, phone rings, wife answers...

Hello?
Yes this is she.
Yes we did.
Yes we did.
We didn't mind, it was only a few gallons.
He was great. Very informative.
Well we can't say for sure.
You don't?
I understand that but...
I'm not basing the second biggest expense I'll make in a lifetime on a ten-minute test drive.
If I may...
Well it was wrong on your part to assume we were "ordinary" buyers
Frankly Mr. Manager, you need us more than we need you
Well if you feel that way....
I think I've made my decision
Good bye.
Click.

We emailed Steve. He said he didn't get in trouble, but his boss was pi**ed at us. Oh well. When he's ready to pay for the car, I'll follow whatever silly little rules he wants. But if I'm signing a cheque for $35k, trust me, I'm driving it more than just around the mall parking lot...

I hope you were kidding with that post. You showed 0 respect for the sales consultant. If you did not like what he was saying then turn around and go back and go to a different dealer. My dealership has a test track and a new car rarely leaves our facility. I have zero problems with this policy. I do not drive with the customer. I did work at a dealership where the rule was we would drive them of the lot and then switch. No one ever had a problem with that policy.

[roofer]

poor steve pontiacjs get with it the customer is the boss i don't like your view must be a american carsaleman in detroit

[GMCdriver]

I always drove off the lot with a "customer."

The only person who ever got "Keys and a Plate" was someone that I didn't think could afford a car anyways so why waste my time going for a ride and answering all their stupid questions.

If you had a salesman that sat there and chattered the whole time then you had a babysitter and not a car sales professional.