OK - so I have an '08 Chevy Impala. From about the 2nd month of ownership, I have had issues with the CD player just stopping playback and keeping the CD.
Eject button has no effect (readout says "ejecting disc", but nothing happens). Turning power on and off has no effect. When turned back on, the readout often says "disc error".
Sometimes the disc will stay stuck for days at a time, and then miraculously one morning, you start the car and it just starts playing... or ejects. No rhyme or reason, and not easily repeatable. Sometimes it will work perfectly for a week or more. Then will hang on any CD you put in.
This began with an .mp3 cd (supposedly compatible - and did play a few tracks before hanging), but has also done it with burned audio CDs, and even retail CDs.
Have been to two different dealerships. The first time, was the selling dealer. Was reported when in for another warranty issue unrelated to CD problem. They looked at it and couldn't duplicate the issue. Said to bring it back with CD stuck...
Most recent dealer visit - CD was stuck (retail CD, not a burned CD-R) for 3 days. Called and set up an appointment the day it hung. The day of the appointment arrives (had tried every day in between to get the disc out and even took video of the player's behavior as well as photos of the readout), I got in the car that morning to go to dealership for them to check it out... started the car and after warming up, backed out of driveway. As I back into the street (no big bumps or anything), the CD just starts playing.
So of course, I get to dealer for my appointment - and the player is working fine.
They send me off to the waiting area... 3 hours later, I go check - oh, your car is ready. "GM has a TSB - tech used some cleaner in it. Yes, this is a known problem, but we can't do anything more unless the disc is stuck when you arrive."
4 hours later - disc stuck. Call tech at dealership - he says to make appointment. While I am on the phone, CD ejects. I told him - he said nevermind. Have to have CD stuck when I bring it in...
I am frustrated. In talking with others, I have found that this is a very common issue - with one friend in particular who said that he has had his Trailblazer in (a couple years older) with the exact same problem - his dealership replaced his CD player. Still has the same problem.
This tells me that Delco is making junk. GM is buying their junk. And GM, with their financial woes, doesn't want to put out any money to actually find a real fix.
So what do I do? Just keep playing discs and "hope" one gets stuck? And then hope I can get in to a dealership with it still stuck?
Ugh... what is the purpose of a warranty?