FCA keeps switching quality chiefs, but problems linger
Larry Vellequette
October 24, 2016
AutoNews.com
Two years ago this week, Fiat Chrysler fired Doug Betts as head of quality after another poor performance on Consumer Reports’ annual quality survey. He was replaced by Matt Liddane.
Then this past May, FCA shuffled Liddane off to a role as head of quality for subsidiary Magneti Marelli and named Scott Garberding head of quality.
FCA’s troubles with Consumer Reports continued unabated in results announced today. In this year’s survey, four of its brands finished in the four lowest slots: Dodge was at 26, Chrysler 27, Fiat 28 and Ram in last, at 29. Jeep was FCA’s best-performing brand, and it finished only at 23.
Larry Vellequette
October 24, 2016
AutoNews.com
Two years ago this week, Fiat Chrysler fired Doug Betts as head of quality after another poor performance on Consumer Reports’ annual quality survey. He was replaced by Matt Liddane.
Then this past May, FCA shuffled Liddane off to a role as head of quality for subsidiary Magneti Marelli and named Scott Garberding head of quality.
FCA’s troubles with Consumer Reports continued unabated in results announced today. In this year’s survey, four of its brands finished in the four lowest slots: Dodge was at 26, Chrysler 27, Fiat 28 and Ram in last, at 29. Jeep was FCA’s best-performing brand, and it finished only at 23.
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