Escalade-Customer Satisfaction Program #06211

[GMCSonoma]

CUSTOMER SATISFACTION PROGRAM #06211 – JANUARY 22, 2007

THIS PROGRAM IS IN EFFECT UNTIL MARCH 31, 2007.

• • Certain 2007 Cadillac Escalade and Escalade ESV vehicles equipped with the three round LED design of the Universal Home Remote System may be missing the correct programming instructions in the owner manual. The customer will not be able to program this system correctly by using the instructions in the owner manual.
  • Dealers are to place an owner manual supplement, which contains programming instructions, in the English version of the owner manual of vehicles in inventory. An owner manual supplement will be sent to customers of record.
  • Refer to Customer Satisfaction Program #06211 for further information.

EFFECTIVE DATE:
Initial owner mailing is scheduled to begin: 2-2-07


GENERAL INFORMATION:

• • Owner manual supplements required to complete this program on vehicles in Dealer inventory will be pre-shipped to Dealers beginning the week of January 22, 2007. These supplements are being provided at no-charge.
  • General Motors will notify owners of involved vehicles and include the owner manual insert with mailing.

[Ghrankenstein]

GMCSonoma, I read you loud and clear. Cadillac customers aren't at risk of being injured or killed by this. It just means that we Caddy salespeople will have to learn the LEAR-supplied universal transmitter, so that we can go out to our customers' homes, program their cars to open their gates, and still get crappy CSI's.

I already had, long before getting a crappy CSI from the last pithy DTS customer whose home I visited to program her LEAR remote. A freaking 8 hour delivery on my day off, no less. I guess I'm "ready."

Screw them all. They can read.