06072 – Customer Satisfaction Program

[GMCSonoma]

GM SERVICE AND PARTS OPERATIONS
DCS1664
URGENT - DISTRIBUTE IMMEDIATELY

Date: October 17, 2006

Subject: 06072 – Customer Satisfaction Program
Power Steering Hose Leak

Models: 2006 Chevrolet Impala, Monte Carlo
With V6 & V8 Engine

2005-2006 Pontiac Grand Prix
With V8 Engine

Registered in Canada, Alaska, Maine, Minnesota,
Montana, New Hampshire, North Dakota, South Dakota,
Vermont, Wisconsin, and Wyoming

To: All Chevrolet and Pontiac Dealers

Attention: Service Manager, Parts Manager and Warranty
Administrator

PRODUCT FIELD ACTION ANNOUNCEMENT

THIS PROGRAM IS IN EFFECT UNTIL OCTOBER 31, 2007

General Motors is announcing Customer Satisfaction Program 06072 today. The total number of vehicles involved is 59,149. Please see the attached bulletin for details.

Mailing Information
Customer letter mailing will begin on October 24, 2006.

GM Vehicle Inquiry System (GMVIS)
GMVIS information is currently available.

Service Information System (SI)
Bulletin 06072 is scheduled to be available in SI on October 18, 2006.

Campaign Initiation Detail Report (CIDR)
The CIDR will be available in DealerWorld on October 17, 2006.