Rusting Spare Tire Lifter Cable

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Thread: Rusting Spare Tire Lifter Cable

  1. #1
    Walking
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    Angry Rusting Spare Tire Lifter Cable

    I am waiting to hear from the GM Regional Manager about this problem, but wondering if any of you have experienced the same situation. I have a 2002 GMC Envoy, bought used 2 years ago. Last Saturday I had a flat tire, and while two of my friends worked to change it, I was on the phone with my roadside assistance office, arranging for someone to come and take care of it for me (yeah, I'm kinda lazy) When the service dude arrived he noticed that my cable and backet that supports the spare is rusted and the spare cannot be removed without cutting the cable, thus rendering me to forever carry my spare in the passenger compartment. I refused, managed to get the tire fixed and drove home, with my spare currently hanging down and swinging somewhat, because we could not get it tightened back up. I first contacted the GM dealer I had bought the vehicle from and all he could talk was "expired warranty". I then contacted GM's headquarters where I spoke to a very nice customer service person (Maria) who made an appointment for me with a different GM service department, and told me it would all be taken care of (no charge). When I got to the service department this morning, they looked at it and said $243.00 to fix. Now .... this has rusted due to a faulty design, not due to any fault of my own (I could undrstand paying if I had somehow broken it, but not due to rust). If the problem is not fixed, frankly, I am afraid to drive the car. In one case, I could have a blow-out and be totally stranded, and even worse yet, if the rusted cable were to break as I was driving down the road it could cause the person(s) following me to have an accident, and I would not even be aware of it. I am waiting to hear what they say next, and will contact an attorney if necessary, so if anybody else has had similar problems, contact me, there is strength in numbers, and we can get something done!!!!!!

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    2.4 Liter SIDI ECOTEC Backlash's Avatar
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    Re: Rusting Spare Tire Lifter Cable

    If you are indeed scared to drive it, pay the $243 and fight your battle later, if you win, you'll get the cash back from GM.

    But.......You bought it used, it's 8 years old. It's not a faulty design, the environment caused the rust. Not you, Not GM. Can't blame anyone.

    You would seriously contact and pay a lawyer for $243??
    Last edited by Backlash; 06-08-2010 at 03:01 PM.

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    Firebird Concept (the turbine one) Uzzy's Avatar
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    Re: Rusting Spare Tire Lifter Cable

    Your truck is 8 years old. Parts rust. The whole steel cable thing is a bad idea IMO but manufacturers have been doing it for decades. It's not a faulty design and if you think GM is the only one with a problem like this, you're mistaken. All manufacturers that make trucks with a spare mounted below the rear have it. All I can say is it come with the territory, sorry you didn't know that beforehand, but now you do. Take the lump and move on.
    Last edited by Uzzy; 06-08-2010 at 03:12 PM. Reason: Run-on sentance
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    Re: Rusting Spare Tire Lifter Cable

    WD40 will not work?

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    6.2 Liter LS9 Supercharged V8 MrCritical's Avatar
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    Re: Rusting Spare Tire Lifter Cable

    If anyone's liable, it would be the dealer who sold you the vehicle....

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    Re: Rusting Spare Tire Lifter Cable

    nope, tried it, but thanks for the suggestion.

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    Re: Rusting Spare Tire Lifter Cable

    You may have a point UZZY, but my BMW Z3 has the same set up, but is covered by a plastic splash sheild, my BMW is a 98 (12 years old and a hell of a lot closer to the ground than the envoy), and has 0 rust problems, so whats your reply to that? a simple snap on cover would have eliminated the entire problem, maybe something that snaps into the rim itself, like an old fashioned full moon hubcap, only flat and plastic ... the problem is that is indeed is a faulty design, if not, why does the three separate representatives I have spoken to today agree with me?
    Last edited by Dennis1126; 06-08-2010 at 06:27 PM.

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    Re: Rusting Spare Tire Lifter Cable

    and yep, I would ... the problem could have been eliminated easily enough. And personally, I have 5 lawyers in my family ... so no huge expense for me there. But are you saying that, if the same thing happened to you, you would just "accept" it? even if it means you are having to pay for something that was ABSOLUTELY in no way your fault?

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    Re: Rusting Spare Tire Lifter Cable

    I agree with you "MRCRITICAL",but ... 2 days after I purchased the Envoy (with only 18,252 miles on it) the main belt broke in the engine. I contacted the dealer and they wanted to know what I expected them to do about it, and offered to fix it for $85, I bought the belt and my cousin put it on for me ... total cost $4.95

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    6.2 Liter LS9 Supercharged V8 MrCritical's Avatar
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    Re: Rusting Spare Tire Lifter Cable

    Sounds like they did a helluva predelivery inspection on the vehicle....

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    Re: Rusting Spare Tire Lifter Cable

    perhaps you are right, maybe I should turn my anger from GM to the crappy dealer I purchased it from, I dont want much,I just want to be able to use my ********* spare tire when necessary, and I dont feel I should be the one to correct an oversight by the dealer, or an oversight by GM itself ... like I stated before, a simple splash guard would solve this problem for all future automobiles, and wouldnt be that costly to have been installed in the first place.

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    Re: Rusting Spare Tire Lifter Cable

    The cable/crank mechanism shouldn't have rusted, the system is designed, so that the cable is inside the (waterproof?) housing when the tire is in full up position, but it is 8 years old, rust happens .......

    Maybe the truck was in a low-level flood, enough to soak the underside, but not ruin the vehicle completely?
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    Re: Rusting Spare Tire Lifter Cable

    I know there's many here that won't want to hear this, but I had this happen on 2 Toyota SR5 Pickups (one was 3 yrs old) and an Isuzu Pup. It's just not a good idea to have a mechanical crank & lift system in the rear underside of a vehicle where it is difficult to clean, but is a road salt magnet.

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    Re: Rusting Spare Tire Lifter Cable

    Quote Originally Posted by Dennis1126 View Post
    You may have a point UZZY, but my BMW Z3 has the same set up, but is covered by a plastic splash sheild, my BMW is a 98 (12 years old and a hell of a lot closer to the ground than the envoy), and has 0 rust problems, so whats your reply to that? a simple snap on cover would have eliminated the entire problem, maybe something that snaps into the rim itself, like an old fashioned full moon hubcap, only flat and plastic ... the problem is that is indeed is a faulty design, if not, why does the three separate representatives I have spoken to today agree with me?
    Got to love those old beemers real status symbols that they are...
    So when the first buyer of the beammer payed an excessive amount of money he got a plastic cover.. 8 year old truck...no plastic cover fix it and drive on.

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    Re: Rusting Spare Tire Lifter Cable

    It's actually fairly common in older trucks. I've seen it on just about every make out there. Ed753 mentioned that the truck could have been sitting or driven in low level flood waters, which I believe is highly probable. SUV and truck drivers believe their vehicles can go through anything. More times than not they are correct. But water finds its way into everything if there's enough of it. I would also consider the possibility that the Envoy has had experience in the snow. Your Bimmer, or any other sports car, would never have been used in either case.

    Honestly, I would be far more angry about the belt than an old lifter cable. That is something that should have been checked and fixed by the dealership, period.

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