Only Dealership can cancel OnStar

[fp115]

Wow this thread just gets funnier by the moment. Viruses that affect your fuel economy. Now that is a new one.

[auburnblu]

Originally Posted by ChevyRules

You are definitely paranoid. Onstar will not effect the vehicles fuel economy. They can not mess with the fuel system, etc. They can slow down the vehicle if you report it stolen and the chances of Onstar screwing up and sending a signal to your truck to slow down instead of the intended one is VERY rare if never.

PS: What happens when you are knocked unconscious in an accident so you can't call AAA with your cell phone? Onstar will do that for you.

And how pray tell do they get it to slow down, by using the door unlock code, no by cuting off the fuel supply? Is that not OnStar interacting with the fuel manageent system.

I think all the naive GM is always great at all time fans simply do not understand that OnStar is constantly interacting with the vehicle. A glitch can knock your radio off-line, screw up your traction control programming. Anyone that thinks OnStar does not have a virus component too it simply does not understand it. One major programming/update error at GM, suddenly everyone hat owns a 2008 Lucerne sees their power windows going down. I assume everyone on here knows that?

Run-Flats, side curtain air bags, tracion control, or disc brakes on all four wheels. Any of those standard would save more lives on a vehicle than ViirusStar. I want VirusStar optional, and these other items at least optional accros the board.

Its good that GM has some fans that can never see any wrong in their arrogant behavior, will help keep their market share floor at a bit below 20%

[ChevyRules]

Originally Posted by auburnblu

And how pray tell do they get it to slow down, by using the door unlock code, no by cuting off the fuel supply? Is that not OnStar interacting with the fuel manageent system.

I think all the naive GM is always great at all time fans simply do not understand that OnStar is constantly interacting with the vehicle. A glitch can knock your radio off-line, screw up your traction control programming. Anyone that thinks OnStar does not have a virus component too it simply does not understand it. One major programming/update error at GM, suddenly everyone hat owns a 2008 Lucerne sees their power windows going down. I assume everyone on here knows that?

Run-Flats, side curtain air bags, tracion control, or disc brakes on all four wheels. Any of those standard would save more lives on a vehicle than ViirusStar. I want VirusStar optional, and these other items at least optional accros the board.

Its good that GM has some fans that can never see any wrong in their arrogant behavior, will help keep their market share floor at a bit below 20%

Cutting off the fuel supply will be dangerous. That will not slow a vehicle down, but bring it to a uncontrolled stop since with the engine cut off the thief will lose power steering, brakes, etc. What Onstar will do is tell the ECU to bring the speed down to lets say 30 MPH and not let it go above that speed so the cops and try for a pit maneuver. And it isn't going to all of a sudden hit the brakes, but the car will coast down to the set speed Onstar has told the ECU. You're being over paranoid about this. The chances of a freak glitch is VERY rare and in the history of Onstar has not happened.

But, if you're so dead set determined to be the paranoid freak that your stubborn and ignorant self are, then next time special order your truck with the Onstar delete option.

PS: How many 1984 like books/movies have you read/watched?

[fp115]

OnStar does not constantly interact with your vehicle, that would be impossible to do with the million odd vehicles on the roads with OnStar. The only time OnStar can interact with your vehicle is if you give your pin number on the phone to an operator or press the OnStar buttons.

There have never been and can never be programming errors within updates sent. The updates sent do NOT affect vehicles in such a dramatic way, they are modifications/tweaks to the current configurations. Never would it be possible to update software in such a way you are describing it. Dealers don't even get such updates unless GM ships out a whole new piece, but usually that will be included if there was a recall.

So really, if you know so much about this system, what are your qualifications? You seem like you have read one too many books, seen too many movies and have conspiracy theories on the mind. I am surprised you don't have conspiracy theories for all the other features in cars. What about bluetooth, someone will hack into it and send it a virus too?

ChevyRules: what OnStar does is give the car a controlled deceleration by limiting incrementally the fuel supply to the engine. It can take you several minutes to coast down from 100 km/h to 0 km/h. You will still have full control of steering and brakes. The only person that is allowed to initiate this is the police who also have the user's OnStar pin.

[auburnblu]

Originally Posted by ChevyRules

Cutting off the fuel supply will be dangerous. That will not slow a vehicle down, but bring it to a uncontrolled stop since with the engine cut off the thief will lose power steering, brakes, etc. What Onstar will do is tell the ECU to bring the speed down to lets say 30 MPH and not let it go above that speed so the cops and try for a pit maneuver. And it isn't going to all of a sudden hit the brakes, but the car will coast down to the set speed Onstar has told the ECU. You're being over paranoid about this. The chances of a freak glitch is VERY rare and in the history of Onstar has not happened.

But, if you're so dead set determined to be the paranoid freak that your stubborn and ignorant self are, then next time special order your truck with the Onstar delete option.

PS: How many 1984 like books/movies have you read/watched?

Uh, cutting off the fuel supply will slow a vehicle down you know. How do your think your vehicle accelerates, with a snap of your magic fingers? If OnStar is telling the vehicle's systems to bring the speed down and maximize it at 30 even if the thief is flooring it, only a total moron doesn't realize that is in part being done by controlling the fuel system, which earlier you said couldn't happen. Your own posts are making my point and showing that GM nut huggers can list out the many ways OnStar can take over a vehicle when in a post or two earlier they state that GM can't really take over any part of the vehicle. Paranoid? No I work for a Fortune 500 company and our IT system is somewhat unreliable and I think of all the Microsoft applications issues and all of the issues caused by computer viruses. If my truck is running fine, I don't want VirusStar contacting it constantly. And why would OnStar publicize screwups?

You can only do an OnStar delete if it is a fleet purchase. My next truck purchase will have OnStar delete as it will be a Tundra or a Ram.

[fp115]

Originally Posted by auburnblu

Uh, cutting off the fuel supply will slow a vehicle down you know. How do your think your vehicle accelerates, with a snap of your magic fingers? If OnStar is telling the vehicle's systems to bring the speed down and maximize it at 30 even if the thief is flooring it, only a total moron doesn't realize that is in part being done by controlling the fuel system, which earlier you said couldn't happen. Your own posts are making my point and showing that GM nut huggers can list out the many ways OnStar can take over a vehicle when in a post or two earlier they state that GM can't really take over any part of the vehicle. Paranoid? No I work for a Fortune 500 company and our IT system is somewhat unreliable and I think of all the Microsoft applications issues and all of the issues caused by computer viruses. If my truck is running fine, I don't want VirusStar contacting it constantly. And why would OnStar publicize screwups?

You can only do an OnStar delete if it is a fleet purchase. My next truck purchase will have OnStar delete as it will be a Tundra or a Ram.

Yeah that is both don't end up getting killed. Toyota closed down 3-4 shifts which may be the death of their fullsize pickup. The Ram is a horrible alternative to any pickup.

But hey if you believe into your own consipiracy theories, you have 2 options. To go to the dealer and tell him to remove (which you should have before leaving the dealership lot) or move onto another product. You had yet to give any facts or even anything that made sense. Cars are more high tech than IT systems to which you have mentioned. If the company you work at cannot maintain their IT systems effectively, this does not mean other companies don't. There are differences between IT systems which you keep referring to and a system such as OnStar.

How you keep referring to viruses is beyond rediculous, how can you expect a virus to hyjack your OnStar system when the lines are fully encrypted and contain passkeys, some of which operators will never have control of. You are very paranoid of some of the most simple things and do us all a favour by getting yourself better informed.

[auburnblu]

Originally Posted by fp115

OnStar does not constantly interact with your vehicle, that would be impossible to do with the million odd vehicles on the roads with OnStar. The only time OnStar can interact with your vehicle is if you give your pin number on the phone to an operator or press the OnStar buttons.

There have never been and can never be programming errors within updates sent. The updates sent do NOT affect vehicles in such a dramatic way, they are modifications/tweaks to the current configurations. Never would it be possible to update software in such a way you are describing it. Dealers don't even get such updates unless GM ships out a whole new piece, but usually that will be included if there was a recall.

So really, if you know so much about this system, what are your qualifications? You seem like you have read one too many books, seen too many movies and have conspiracy theories on the mind. I am surprised you don't have conspiracy theories for all the other features in cars. What about bluetooth, someone will hack into it and send it a virus too?

ChevyRules: what OnStar does is give the car a controlled deceleration by limiting incrementally the fuel supply to the engine. It can take you several minutes to coast down from 100 km/h to 0 km/h. You will still have full control of steering and brakes. The only person that is allowed to initiate this is the police who also have the user's OnStar pin.

You do realize that OnStar has mainframes that can process what billions of calculations per second. Yes OnStar is interacting with every vehicle constantly, its why a driver on a Corvette forum got a call when they were pushing the limit on a racetrack in their car. Someone claimed that GM updated their allignment with OnStar. You really don't understand the application. You are the great all knowing that one post says GM can't control the fuel system then say it does and then says I'm the one who doesn't understand OnStar. Clearly one of us does not understand it. Since you can't read a map by yourself, I will give you directions on how to identify the person. Go to the bathroom, will likely have a sink there. Cut on the light switch, it's on the wall., not the floor. Look in the mirror, probably located above the sink. Look straight ahead, there is the persn who does not understand the full ability of OnStar to control and reset vehicle programs.


And yes thank you ChevyRules for guiding that GM can control the fuel system. Bluetooth won't be as integrated, so if it f**ks the navigation system up. Big whoop, it won't be able to cripple my ABS by mistake. I like having a diagnostic done, WHEN I AM STATIONARY AT THE DEALERSHIP. Is not a conspiracy theory its a worry that a company that put out the AssTek has a system that with but a glitch can cause serious issues. There CAN NEVER BE AN ERROR, then why in the f**K do an car companies have recalls? You live in dream land I suppose.

[fp115]

Originally Posted by auburnblu

You do realize that OnStar has mainframes that can process what billions of calculations per second. Yes OnStar is interacting with every vehicle constantly, its why a driver on a Corvette forum got a call when they were pushing the limit on a racetrack in their car. Someone claimed that GM updated their allignment with OnStar. You really don't understand the application. You are the great all knowing that one post says GM can't control the fuel system then say it does and then says I'm the one who doesn't understand OnStar. Clearly one of us does not understand it. Since you can't read a map by yourself, I will give you directions on how to identify the person. Go to the bathroom, will likely have a sink there. Cut on the light switch, it's on the wall., not the floor. Look in the mirror, probably located above the sink. Look straight ahead, there is the persn who does not understand the full ability of OnStar to control and reset vehicle programs.


And yes thank you ChevyRules for guiding that GM can control the fuel system. Bluetooth won't be as integrated, so if it f**ks the navigation system up. Big whoop, it won't be able to cripple my ABS by mistake. I like having a diagnostic done, WHEN I AM STATIONARY AT THE DEALERSHIP. Is not a conspiracy theory its a worry that a company that put out the AssTek has a system that with but a glitch can cause serious issues. There CAN NEVER BE AN ERROR, then why in the f**K do an car companies have recalls? You live in dream land I suppose.

I know exactly how OnStar works and that is not possible. I've visited the OnStar engineers several times and know how exactly it works. OnStar cannot and will not ever get into contact with you unless you cause it to contact you. The only time OnStar can contact you is if your airbags are deployed or your press the OnStar button. Now you are really pulling things out of nowhere. I've been on the track with my Z06 several times, hit 260 km/h a few times and OnStar has never bothered me. When OnStar pings you, you can clearly tell since you will hear an audible tick sound.

What are you on about, I never said OnStar doesn't control your fuel supply, that was ChevyRules. ChevyRules said that it can't be done and it was dangerous. I think you are just picking and choosing what you want to read and then interpret it to your own liking. As mentioned if an error is ever to be made, it can't be at a catastrophic level, but simply at an annoyance level. With all these problems they can be reset in no time anyway.

Do yourself a favour and stop posting, you just keep making more and more up as you go along. Quite humourous too. Keep it up, you're starting to sound like a troll.

[auburnblu]

Thank God,

After my fifth call to OnStar, I finally convinced them that I should have the same right to cancel the service as someone who had their service going for two years. I told them I would call every day until they finally acnowledged they had full ability to cancel the service during the trial regardless of their policy of forcing customers to go through the dealership to cancel. I used the example today of someone buying a home built by Weiland homes that came with an ADT security system and one year free trial. For whatever reason the home owner wanted to use a different security system. I asked OnStar if that customer should have the right to cancel the service before one year. They said yes. I asked if they should only be able to do so through Weiland homes. Rep said no, owner should have the right to do so. I then said, so why can't I do that with OnStar.

The dealership wasn't much better they drafted a letter which was a waiver for me to sign to totally remove the system. GM wanted to void my warranty. I explained again to the dealer, "no I simply want to cancel as if I had had the service two years and no longer wanted it" Yes I really do want the damn thing gone, but as I may trade it in the near future, don't want to destroy he resale value totally.

Lexus has this, but their LexusLink is always an option. I wish OnStar was. This experience has made it crystal clear to me why GM's market share fell below 20% for May.

What's ironic is GMCard called today to ask about my experience. I said the only reason I consider a GM is due to the card, because frankly Toyota quality and customer service is superior. Didn't use to feel that way, but GM has changed my opinion. "Sorry sir, we are unable to cancel your service because you are in your 1 year trial period" "But I own the vehicle" "Sorry sir, you have to keep the service until next May" F**k GM and OnStar telling me I have to keep a service I despise.

[auburnblu]

Originally Posted by fp115

I know exactly how OnStar works and that is not possible. I've visited the OnStar engineers several times and know how exactly it works. OnStar cannot and will not ever get into contact with you unless you cause it to contact you. The only time OnStar can contact you is if your airbags are deployed or your press the OnStar button. Now you are really pulling things out of nowhere. I've been on the track with my Z06 several times, hit 260 km/h a few times and OnStar has never bothered me. When OnStar pings you, you can clearly tell since you will hear an audible tick sound.

What are you on about, I never said OnStar doesn't control your fuel supply, that was ChevyRules. ChevyRules said that it can't be done and it was dangerous. I think you are just picking and choosing what you want to read and then interpret it to your own liking. As mentioned if an error is ever to be made, it can't be at a catastrophic level, but simply at an annoyance level. With all these problems they can be reset in no time anyway.

Do yourself a favour and stop posting, you just keep making more and more up as you go along. Quite humourous too. Keep it up, you're starting to sound like a troll.

My apologies, someone else posted the can't control the fuel system. But can't be a catastrophic issue. You do realize that OnStar has a boat load of insurance that says otherwise. But you did post an error can never be made and now you post if an error is made, so ou are contradicting yourself. Go to digital corvette and read the onstar thread about OnStar contacting a driver who was pulling a high g level. Its an intrusive service you may like, I hate it. And it should be optional.

Unlike yourself, I will say keep posting as much as you feel like. The more discussion their is ou there about OnStar the greater the Google hit count and the more likely that GM will get smart and only make it an option. Troll, hah, you attacked me first. I simply responded. This is the complaint area, not GM can do no wrong area. Probably GM will go Chapter 11 in three years, spin off OnStar for cash and then quit making it mandatory. I hope Chapter 11doesn't happen, but spinning off OnStar would be great to see.

[nsap]

Originally Posted by auburnblu

My apologies, someone else posted the can't control the fuel system. But can't be a catastrophic issue. You do realize that OnStar has a boat load of insurance that says otherwise. But you did post an error can never be made and now you post if an error is made, so ou are contradicting yourself. Go to digital corvette and read the onstar thread about OnStar contacting a driver who was pulling a high g level. Its an intrusive service you may like, I hate it. And it should be optional.

Unlike yourself, I will say keep posting as much as you feel like. The more discussion their is ou there about OnStar the greater the Google hit count and the more likely that GM will get smart and only make it an option. Troll, hah, you attacked me first. I simply responded. This is the complaint area, not GM can do no wrong area. Probably GM will go Chapter 11 in three years, spin off OnStar for cash and then quit making it mandatory. I hope Chapter 11doesn't happen, but spinning off OnStar would be great to see.

When you do a retail order you can delete the OnStar option. It won't save you any money (as it shouldn't...they are subsidizing the cost by making it standard), but at least you won't have to get all bent out of shape over it.

Oh, and good luck with Toyota customer service. It's just WONDERFUL!

[auburnblu]

Originally Posted by nsap

When you do a retail order you can delete the OnStar option. It won't save you any money (as it shouldn't...they are subsidizing the cost by making it standard), but at least you won't have to get all bent out of shape over it.

Oh, and good luck with Toyota customer service. It's just WONDERFUL!

Hope you're right. Don't see the option delete on any vehicles I've looked at on any of the GM Brand under the build it yourself, Edmunds doesn't list it and a dealer recently told me it was not a retail delete option. Do you have t

This former gminsidenews thread seems to indicate it is a forced option

OnStar delete?

At least Toyota won't tell me I can't cancel a service I hate. They must be doing something right, looks at their market share the last ten years and look at GM's.

[nsap]

Originally Posted by auburnblu

At least Toyota won't tell me I can't cancel a service I hate. They must be doing something right, looks at their market share the last ten years and look at GM's.

The worst thing you can do is generalize a very complex issue like the market share changes in the last ten years. If it were based on customer service, Toyota would not be doing well.

[BryceStrong]

Here I am reading this thread as I'm about to register my customer for OnStar. You'd think it were a death sentence. "VirusStar"

[auburnblu]

Originally Posted by nsap

The worst thing you can do is generalize a very complex issue like the market share changes in the last ten years. If it were based on customer service, Toyota would not be doing well.

Not the worst thing I could do. I used to be a very loyal GM customer before this, now I am simply not. I do think Toyota does a better job of keeping customers happy. The substantial growth in market share for them indicates that. Sure they use a lot of rebates too but not as much as GM. Toyota's customer service is probably sliding some as they grow, but GM needs to get its act together. Under 20% market share will mean a ton of closed dealerships and lost jobs. Hate that thought, but fully understand why it is happening. My hope is that GM can turn it around with safety features optional accross the line, like run-flats, 4 wheel disc brakes, traction control and side curtain air bags. Would be great to see that advertised, beats the hell out of VirusStar being forced if you want a GM vehicle.