Only Dealership can cancel OnStar

[TuffG929]

To each his own. But, I can say that I have never experienced a "glitch", nor has anybody I know. I've never even heard about such a thing until I saw this thread. I suppose I'm just very willing to accept new technology. It has worked pretty well for me.

[coaster.n3rd]

Something doesn't seem right here. Which state did you buy your vehicle in?

For every vehicle I sell, I must have the new owner sign a GM CUSTOMER INCENTIVE AND ONSTAR ACKNOWLEDGEMENT.

This form has all the GM brand logos at the top and is issued from GM, not Saturn or my facility.

In this form it clearly states the following (VERBATIM)
-----------------------------------------------------------------------------

Cancellation of All OnStar Services:
I understand that to cancel all OnStar services in my vehicle, I must press the blue OnStar button in my vehicle or call 1.88.4onstar (1.888.466.7827) or TTY 1.877.248.2080 and request that all OnStar services be cancelled.
-------------------------------------------------------------------------

My guess is the OnStar rep screwed up call back again.

Also, check to see if your pants are bunched in uncomfortable places.

[emh]

In principle, I agree that if you own the vehicle, you sould be able to opt out of (or cancel) services you have paid for as long as you aren't asking for a refund (which I presume you aren't).

I also agree that having more active systems that *could* break exponentially increases the probability of something actually going wrong.

That said, I have two questions:
1. Isn't the owner required to call and activate OnStar or other telematics services after taking delivery of the vehicle? (I had to do this on both my GM and non-GM vehicles but don't know if this has changed since, or if the system is activated regardless).
2. Catastrophic failures of the nature you are talking about are rare and a very small fraction of the dangers you are likely to face everyday. Aren't you "sweating the small stuff"?

[VMax2007]

Girl, I want you here with me
But Im really not as cool as Id like to be
cause theres a red, under my bed
And theres a little yellow man in my head
And theres a true blue inside of me
That keeps stoppin me, touchin ya, watchin ya, lovin ya

Paranoia, the destroyer.
Paranoia, the destroyer.

[Randiglio]

http://www.onstar.com/us_english/jsp...conditions.jsp

Call or press the little blue button....

5. ENDING YOUR OnStar SERVICE. You can cancel your OnStar service at any time. All you have to do is call us or press the blue OnStar button in your Car and tell an OnStar Advisor you want to cancel service. Unless your OnStar Plan specifies otherwise, we will refund to you any whole months remaining on your OnStar Plan that you have paid in advance, other than any payment that was included in the purchase or lease price of your Car. You won't be entitled to any other refunds for OnStar service, OnStar Equipment or for Hands-Free Calling minutes. If you cancel service, we have the right to turn off your OnStar Equipment and you may have to pay for any reactivation. You can also call us or press the blue OnStar button in your Car at any time to get instructions on how to disable the OnStar system in your Car.

Right off the Onstar website.

[coaster.n3rd]

Originally Posted by emh

1. Isn't the owner required to call and activate OnStar or other telematics services after taking delivery of the vehicle? (I had to do this on both my GM and non-GM vehicles but don't know if this has changed since, or if the system is activated regardless).

OnStar can be activated by the selling dealer at www.gmdealerworld.com

I activate it for all my customers upon their request.

[fish factory]

Good Thread.

Is there a plug I can un-plug or where is the antenna wire to un-plug? I have aready pulled a fuse which I believe is related to OnStar.

Vehicle is 06 Chev p/u. Has 1 antenna combining OnStar and cell service.

Thanks

[redlipp]

Originally Posted by emh

In principle, I agree that if you own the vehicle, you sould be able to opt out of (or cancel) services you have paid for as long as you aren't asking for a refund (which I presume you aren't).

I also agree that having more active systems that *could* break exponentially increases the probability of something actually going wrong.

That said, I have two questions:
1. Isn't the owner required to call and activate OnStar or other telematics services after taking delivery of the vehicle? (I had to do this on both my GM and non-GM vehicles but don't know if this has changed since, or if the system is activated regardless).
2. Catastrophic failures of the nature you are talking about are rare and a very small fraction of the dangers you are likely to face everyday. Aren't you "sweating the small stuff"?

dealerships are required to activate the onstar upon delivery of a vehicle that has the onstar system. it is upto the customer to keypress in to the sytem to complete the activation after delivery. can you imagine what some ambulance chaser would do if a dealership failed to activate the onstar system and a customer had an accident that onstar could of possibly saved his life? asking a dealership to not activate the onstar is about the same thing as asking them to disconnect the airbags in his auto. other than government agency's fbi cia or other law enforcement agencies are the only people that can get away without having onstar activated. once the free year is up it is upto the customer to ante up or your activation is canceled anyway. i sure hope the customer never needs the service.

[73ChevelleSS]

Are you on any type of medication?

[big swede]

WOW talk about worried about nothing.

[auburnblu]

Originally Posted by coaster.n3rd

Something doesn't seem right here. Which state did you buy your vehicle in?

For every vehicle I sell, I must have the new owner sign a GM CUSTOMER INCENTIVE AND ONSTAR ACKNOWLEDGEMENT.

This form has all the GM brand logos at the top and is issued from GM, not Saturn or my facility.

In this form it clearly states the following (VERBATIM)
-----------------------------------------------------------------------------

Cancellation of All OnStar Services:
I understand that to cancel all OnStar services in my vehicle, I must press the blue OnStar button in my vehicle or call 1.88.4onstar (1.888.466.7827) or TTY 1.877.248.2080 and request that all OnStar services be cancelled.
-------------------------------------------------------------------------

My guess is the OnStar rep screwed up call back again.

Also, check to see if your pants are bunched in uncomfortable places.

Bought it in Georgia. Signed nothing OnStar related. Told the dealer I did not want it and they said no problem. I have called that OnStar number 5 times. Finally someone volunteered to freeze the buttons today, but each time they say the delaer must cancel during the free trial period. Very horrible customer service policy. This situation has opened my eyes why Toyoa will have the number 1 U.S. market share in just a few years.

[auburnblu]

Originally Posted by emh

In principle, I agree that if you own the vehicle, you sould be able to opt out of (or cancel) services you have paid for as long as you aren't asking for a refund (which I presume you aren't).

I also agree that having more active systems that *could* break exponentially increases the probability of something actually going wrong.

That said, I have two questions:
1. Isn't the owner required to call and activate OnStar or other telematics services after taking delivery of the vehicle? (I had to do this on both my GM and non-GM vehicles but don't know if this has changed since, or if the system is activated regardless).
2. Catastrophic failures of the nature you are talking about are rare and a very small fraction of the dangers you are likely to face everyday. Aren't you "sweating the small stuff"?

Was activated without my signature or call, and I did not press the Blue button. Have read enough reviews on Edmunds.com from disappointed Silverado and Sierra drivers on their fuel mileage to wonder if its not an OnStar f**kup. This is my vehicle, if I would have bought a Toyota or Dodge I would have this constant software virus issue to deal with. GM is acting like its 1955 and they are king and can tell all what to do. Screw that.

Thank God I got my title for the truck today, can sell this pos tomorrow if I feel like it. Finding a long bed 5.7 Tundra in stock around here is not easy though.

[auburnblu]

Originally Posted by redlipp

dealerships are required to activate the onstar upon delivery of a vehicle that has the onstar system. it is upto the customer to keypress in to the sytem to complete the activation after delivery. can you imagine what some ambulance chaser would do if a dealership failed to activate the onstar system and a customer had an accident that onstar could of possibly saved his life? asking a dealership to not activate the onstar is about the same thing as asking them to disconnect the airbags in his auto. other than government agency's fbi cia or other law enforcement agencies are the only people that can get away without having onstar activated. once the free year is up it is upto the customer to ante up or your activation is canceled anyway. i sure hope the customer never needs the service.

I'll buy the legal argument. Nope don't need he service, I have an amazing device called a MOBILE phone and AAA and these also can be used in my other vehicle or any vehicle. It is absolutely amazing. And turn by turn, instead of pulling over and writing down directions they give me. I pull over and either use a map or use MapQuest on my Blackberry.

[ChevyRules]

Originally Posted by auburnblu

Was activated without my signature or call, and I did not press the Blue button. Have read enough reviews on Edmunds.com from disappointed Silverado and Sierra drivers on their fuel mileage to wonder if its not an OnStar f**kup. This is my vehicle, if I would have bought a Toyota or Dodge I would have this constant software virus issue to deal with. GM is acting like its 1955 and they are king and can tell all what to do. Screw that.

Thank God I got my title for the truck today, can sell this pos tomorrow if I feel like it. Finding a long bed 5.7 Tundra in stock around here is not easy though.

You are definitely paranoid. Onstar will not effect the vehicles fuel economy. They can not mess with the fuel system, etc. They can slow down the vehicle if you report it stolen and the chances of Onstar screwing up and sending a signal to your truck to slow down instead of the intended one is VERY rare if never.

PS: What happens when you are knocked unconscious in an accident so you can't call AAA with your cell phone? Onstar will do that for you.

[big swede]

I hope he doesn't find out about the black box.