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11-01-2007, 09:47 PM
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#1 (permalink) |
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2.2 Liter ECOTEC
Join Date: May 2007
Location: Stevens Point, WI
Drives: 06 G6 GTP Coupe
Posts: 63
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My G6
Last week I took my car in to the dealership becuase my left fron tire kept on shaking once in a while. So they rotated and balanced my tires I paid them $39 with taxes. Now when I got my car back on Saturday I get in my car and I notice my steering is awfully tight and my car is pulling to the left as soon as I take my hand off the wheel. So I go back to the dealership wait around for about a hour they tell me my goodyear ls2 18 inch tires are bad. My car only has 20,000 miles on it. I'm the original owner I know the whole history on this car. So they tell me they can replace 1 but I have to buy the another 1. Well I called customer service up and they tell me tire wear is not included in the bumper to bumper waranty and the dealer doesn't even have to pay for 1 tire for me. But I'm just wondering why my car had minor problems now when I get it back now I got major problems.
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11-02-2007, 10:33 AM
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#2 (permalink) |
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3.8 Liter V6
Join Date: Jul 2007
Location: Northport, NY
Drives: 1969 Royce Union Street Cruiser
Posts: 465
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Re: My G6
I think this thread belongs in the Complaint area.
Sounds like an Alignment issue. Have you hit anything recently?
__________________
A-W-E-S-O-M-E, so A-W-E-S-O-M-E Also I laugh at the tears of Patriots, Mets fans. |
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11-02-2007, 10:58 AM
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#3 (permalink) |
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6.0 Liter Vortec V8
Join Date: Mar 2005
Location: Michigan
Drives: 2008 Mazda3S
Posts: 1,816
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Re: My G6
that sucks but my car has also been pulling to the left since day one, but even after 4 visits, it hasn't been fixed. I have an 05 so I am sure if it just frst year crap....
__________________
Wanted: an RWD 'Alpha' Buick, just no corporate radio this coming from a 24 year old! |
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11-02-2007, 11:42 AM
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#4 (permalink) |
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6.0 Liter Vortec V8
Join Date: Jan 2003
Location: @ home in my room
Posts: 1,937
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Re: My G6
Call Goodyear and see what they'll do about it, there should be some warranty on the tire from its manufactuer.
__________________
Current line up: 1987 Buick Regal S/W 1987 Pontiac Trans AM 1991 Pontiac Firebird Formula 1998 Ford Windstar 1998 Subaru Impreza Wagon 1998 Chevy Camaro Z-28 2004 Chevorlet Trailblazer And further down the road: 2k4 Cadillac CTS V. Those gone but not forgotten: 1991 Ford Taurus  1993 Chevy Lumina --ME-- |
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11-02-2007, 11:49 AM
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#5 (permalink) |
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Banned
Join Date: Feb 2006
Posts: 6,666
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Re: My G6
Almost all Goodyear tires have warranties for more than 20,000 miles. BUt I doubt that your tire was fine when you went in, and not it is bad. It sounds like they screwed up your alignment when they rotated your tires. Take your car to a Goodyear dealership and ask them.
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11-02-2007, 06:53 PM
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#6 (permalink) |
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GMI Staff Member
Join Date: Apr 2005
Location: Texas Hill Country
Drives: 07' GMC CREW CAB
08' GMC X-CAB
Posts: 3,034
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Re: My G6
If the car is under warranty all tire issues are handled by the dealer. I dont know what is wrong with it, but if the tread is seperated that should be a warranty issue. Need more details. From what you stated it sounds to me like the LR tire tread was separating, and since it was on the back, all you felt was a vibration. But now that it is up front it is causing a pull. Oh, and you cant screw up the alignment by simply rotating the tires...
__________________
2007 GMC Sierra CC Stealth Gray 2008 GMC Sierra XCab Z-71 4x4 Onyx Black 2004 GTO Phantom Black Metallic- GONE - 1998 GMC Sonoma Cherry Red Metallic - GONE - GM/ASE Certified Service Consultant MOE Platinum 04-05-06-07 "Contrary to common belief, planning is complicated and is not run by complete idiots, so you'll just have to trust that the decisions were made on good information that's not made available to you." |
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11-06-2007, 10:51 AM
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#7 (permalink) |
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2.2 Liter ECOTEC
Join Date: May 2007
Location: Stevens Point, WI
Drives: 06 G6 GTP Coupe
Posts: 63
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Re: My G6
I'm getting so mad and upset. If I don't get my car fixed by the end of the week I'm seriously trading it for another Saturn at least the car runs and if you have a problem they are willing to fix it. Its pretty sad when my 02 Saturn Sc2 coupe is running better than my 06 G6 GTP which I'm the original owner vs the Saturn I wasn't.
Well heres the scoop I called up Pontiac Custmer Assistance and filed a complaint against my tire problems. Pontiac doesn't seem to care also. I was supposed to talk to Justin yesterday about my claim. I left a voice message please call me back after 2:30 when I get finished with work. The stupid idiot calls me back at 12:50pm leaves a voice mail returned his phone call guess what he never calls me back.Now I have to wait till Wednesday till they talk to the service advisor. I don't know anymore what to do go to court but I can't afford a lawyer Last edited by GMCSonoma : 11-06-2007 at 10:56 AM. Reason: removed large annoyances |
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11-06-2007, 03:16 PM
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#8 (permalink) |
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5.3 Liter Vortec V8
Join Date: Feb 2004
Location: Pittsburgh, PA
Drives: 1996 Cavalier Z24, 2000 Blazer LT
Posts: 1,422
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Re: My G6
Stacy,
If you want us to help you with suggestions, we need more details. From the last post, it just sounds like you are ranting. To get rid of a car over a possible tire issue seems to be a little extreme...
__________________
2000 Chevrolet Blazer LT -- 66000 miles 1996 Chevrolet Cavalier Z24 -- 166000 miles MEDIOCRITY: It takes a lot less time, and most people won't notice the difference until it's too late. |
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11-07-2007, 12:22 AM
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#9 (permalink) |
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5.3 Liter LS4 V8
Join Date: Jan 2005
Location: Elgin IL
Drives: '72 MC, '76 MC, '79 MC, '81 MC SC & '87 MC LS
Posts: 3,747
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Re: My G6
Stacy,
Very sorry you are experiencing the problems ... sure hope you are helped satisfactorily.... Cort:34swm."Mr Monte Carlo.Mr Road Trip".pig valve.pacemaker WRMNshowcase.lego.HO.model.MCs.RT.CHD = http://www.chevyasylum.com/cort "What's it gonna take to lay a few burdens down?" ... Newsboys ... 'Million Pieces' |
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11-07-2007, 07:26 PM
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#10 (permalink) |
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3.8 Liter V6
Join Date: Jun 2005
Drives: GMPP ZZ383
Posts: 479
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Re: My G6
Stacy, the best way to handle this is to keep your cool with the dealership. Even though the dealership and GM seems like they have boat loads of cash and should help out, they can't just blindly put new tires on anyone's car if they ask. They have to have proof. Its the dishonest customers out there that have ruined it for you. So, ask them to inspect the tire and make an evaluation of what went wrong with the tire. If you have a record of rotating and balancing the tires per your manual in the glove box, and you honestly haven't ran over anything to damage it and your wheel has no evidence of curbing or damage, and you have a written warranty that covers tire defects past 20,000 miles, then you have an easy case. Approach them with the facts and be cool and professional with them. Hope you get on the road soon.
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11-08-2007, 04:18 PM
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#11 (permalink) |
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5.3 Liter Vortec V8
Join Date: Apr 2005
Location: Michigan
Drives: 2007 Saturn Ion, 83 Camaro
Posts: 1,433
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Re: My G6
well, by 20k you should have already rotated the tires 3 times and done at least 1 alignment on it.
its not uncommon for tires to create a pull, see it all the time on cobalts. rotate the tire to the other side and it pulls the other direction, its bad enough that it will make a lane change on its own. dealerships will give you more lee-way if your loyal to them, if you get all your service done at one place then they should help you out. but if you havent had an alignment and rotate the tires normally then your not maintaining the vehicle properly. not the manufacturers fault or the dealerships.
__________________
 ASE Master Certified Technican current cars in garage- 07 Saturn Ion - daily driver 83 Camaro Z28  
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01-13-2008, 07:10 PM
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#12 (permalink) | |
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Walking
Join Date: Jan 2008
Posts: 10
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Re: My G6
Quote:
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01-16-2008, 05:01 PM
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#13 (permalink) |
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2.4 Liter ECOTEC
Join Date: Jun 2005
Posts: 112
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Re: My G6
No one checks out the work before car is delivered to customer. This is a complaint of mine for years. Too bad customer has to run quality control for shop. This is not limited to GM dealers.
I'll bet Shadams is right. Moved bad tire to steering axle and it showed up. |
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01-17-2008, 01:57 AM
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#15 (permalink) |
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2.0 Liter Supercharged ECOTEC
Join Date: Nov 2005
Posts: 182
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Re: My G6
Ok, let me get this straight... You have a car that has been on the road for 2 years with tires that have 20,000 miles on them and 1 of the tires has been determined to need replacement. The dealer you took the car to actually "offered" to replace one tire for you free of charge (which is a rare occurance because, as you said, it's not a warranty item), yet you're sitting here threatening to take legal action on the Pontiac dealership & trade the car in because of a bad tire?!?! Sounds like that dealer gave you an exceptional deal by offering to cover the price of the "bad" tire. Tires are a wear & tear item, same as brake pads. Despite manufactures claims regarding life expectancy, some last a little longer than others. It depends on many different variables. Are you going to sue the doctor because you gave birth a week before your due date?
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