$390 for reman radio?!

4wdaaron · 03-15-2008, 09:17 AM

I just took my stock radio out of my 2000 Silverado into my local dealer because the CD player had quit working some time ago and some of the lights were out. When I went back to get my radio they gave me a different one back (not mine fixed) and it has scratches on the screen and chunks of plastic missing...

Anyways the biggest problem was that they charged me $391.xx!!!

What have you charged/paid?

1999 White C5 Coupe · 03-15-2008, 12:36 PM

Quote:

Originally Posted by 4wdaaron

I just took my stock radio out of my 2000 Silverado into my local dealer because the CD player had quit working some time ago and some of the lights were out. When I went back to get my radio they gave me a different one back (not mine fixed) and it has scratches on the screen and chunks of plastic missing...

Anyways the biggest problem was that they charged me $391.xx!!!

What have you charged/paid?

Why would you accept the exchange radio with damage? (and pay that much?)

LAMRONH · 03-15-2008, 01:49 PM

Pay with American Express or a credit card. If you get screwed royally like this, you have recourse to dispute it and remove your money from their grubby mitts.

Next time, go to a sound shop or ebay.

Dealers know nothing about radios, other than how to charge you big bux to do what your dealer just did to you.

4wdaaron · 03-15-2008, 02:26 PM

Quote:

Originally Posted by 1999 White C5 Coupe

Why would you accept the exchange radio with damage? (and pay that much?)

Couldn't see the damage till I took the plastic wrap off

Rick 2000 · 03-15-2008, 03:16 PM

Paid $ 100.oo yesterday in radio shop for a 1 year old GM
radio / cd / casette player , whit waranty . Whit no
scratches .

1999 White C5 Coupe · 03-15-2008, 08:56 PM

Quote:

Originally Posted by 4wdaaron

Couldn't see the damage till I took the plastic wrap off

I hope you returned it for a refund.

73ChevelleSS · 03-16-2008, 01:57 PM

That price is not out of line.Obviously the scratches are unacceptable.

4wdaaron · 03-17-2008, 05:01 PM

Quote:

Originally Posted by 73ChevelleSS

That price is not out of line.Obviously the scratches are unacceptable.

It is for one that doesn't look like brand new!

Found another defect today: CD button doesn't work so I have to take the CD out and put it back in to get it to play... It's going back ASAP!

**shadams** · 03-17-2008, 07:04 PM

Dude, what are you doing having work done without knowing what they are charging? Thats "buying stuff" 101 for crying out loud. But anyway, take it back and they can re-order another exchange for you, but dang man, you need to ask those questions BEFORE they do the work.

CobaltSScrazy · 03-17-2008, 07:08 PM

how do you think 'they' stay in business?

Sounds about right, you could have had a Alpine all tricked out for that much or a top line Pioneer (well outside of the 1000$ ones)

CobaltSS

get your money back and go get an alpine/pioneer for much cheaper with better sound quality and for less from ABCwarehouse or equivalent or circuity city/best buy...

73ChevelleSS · 03-17-2008, 08:19 PM

Quote:

Originally Posted by 4wdaaron

It is for one that doesn't look like brand new!

Found another defect today: CD button doesn't work so I have to take the CD out and put it back in to get it to play... It's going back ASAP!

So if the radio was cheaper it would be ok if it was scratched?I understand that you are upset.Just bring it back.All the dealers across the country use radio centers for radios.ipc's etc.This is how it has allways been done.Just bring it back and they will order an advance exchange and all will be good.

FStephenMasek · 03-18-2008, 01:42 AM

You could go to a junk yard and select from what they have. Many decades ago they linked junk yards to help locate parts, and they have sophisticated interchange manuals.

4wdaaron · 03-18-2008, 11:17 AM

Quote:

Originally Posted by shadams

Dude, what are you doing having work done without knowing what they are charging? Thats "buying stuff" 101 for crying out loud. But anyway, take it back and they can re-order another exchange for you, but dang man, you need to ask those questions BEFORE they do the work.

Well I made a mistake.. I'll admit it, but sometimes you trust someone to tell you if something costs way more than the average person might think it does. I guess I've learned my lesson that you just don't trust anyone anymore.

I could've lived without a few lights and CD player for that price... calling them today hopefully this will get resolved by Friday

4wdaaron · 03-18-2008, 11:19 AM

Quote:

Originally Posted by 73ChevelleSS

So if the radio was cheaper it would be ok if it was scratched?I understand that you are upset.Just bring it back.All the dealers across the country use radio centers for radios.ipc's etc.This is how it has allways been done.Just bring it back and they will order an advance exchange and all will be good.

For half my money back I'd take it as is, the CD button not working would be kinda annoying though

**shadams** · 03-18-2008, 05:02 PM

Quote:

Originally Posted by 4wdaaron

Well I made a mistake.. I'll admit it, but sometimes you trust someone to tell you if something costs way more than the average person might think it does. I guess I've learned my lesson that you just don't trust anyone anymore.

I could've lived without a few lights and CD player for that price... calling them today hopefully this will get resolved by Friday

Sorry, didnt mean to be a jerk. But just as you should have asked, they should have told you, too. As an advisor, you should NEVER do something unless the customers knows what the cost is, thats crazy. Hopefully it works out, really at this point all you can do is have them swap it for another reman that works (you have a 12/12k warranty).

03-15-2008, 09:17 AM	#1 (permalink)
4wdaaron 2.0 Liter Supercharged ECOTEC Join Date: Oct 2006 Location: Northern Indiana Drives: 2000 Silverado 3/4 ton, 4wd, ext. cab long bed, 6" Posts: 127	$390 for reman radio?! I just took my stock radio out of my 2000 Silverado into my local dealer because the CD player had quit working some time ago and some of the lights were out. When I went back to get my radio they gave me a different one back (not mine fixed) and it has scratches on the screen and chunks of plastic missing... Anyways the biggest problem was that they charged me $391.xx!!! What have you charged/paid? __________________ // 4wdaaron

03-15-2008, 01:49 PM	#3 (permalink)
LAMRONH 7.0 Liter LS7 V8 Join Date: Nov 2004 Location: Caveville, Neanderthallande Drives: 2007 black KIA Spectra EX. Have club, will travel. Posts: 8,947	Re: $390 for reman radio?! Pay with American Express or a credit card. If you get screwed royally like this, you have recourse to dispute it and remove your money from their grubby mitts. Next time, go to a sound shop or ebay. Dealers know nothing about radios, other than how to charge you big bux to do what your dealer just did to you. __________________ The national budget must be balanced. The public debt must be reduced; the arrogance of the authorities must be moderated and controlled. Payments to foreign governments must be reduced, if the nation doesn't want to go bankrupt. People must again learn to work, instead of living on public assistance. Cicero (106 BC - 43 BC), 55 BC

03-15-2008, 03:16 PM	#5 (permalink)
Rick 2000 3.5 Liter V6 Join Date: Feb 2006 Posts: 275	Re: $390 for reman radio?! Paid $ 100.oo yesterday in radio shop for a 1 year old GM radio / cd / casette player , whit waranty . Whit no scratches .

03-16-2008, 01:57 PM	#7 (permalink)
73ChevelleSS 3.8 Liter Supercharged V6 Join Date: Mar 2005 Location: Rochester NY Drives: 2008 Impala Posts: 680	Re: $390 for reman radio?! That price is not out of line.Obviously the scratches are unacceptable. __________________ GM World Class Certified ASE Master Tech ASE Advance Engine Performance L1 GM MOE 2005 Gold Gm MOE 2006 Gold NY State Certified Vehicle Inspector

03-17-2008, 07:04 PM	#9 (permalink)
shadams GMI Staff Member Join Date: Apr 2005 Location: Texas Hill Country Drives: 07' GMC CREW CAB 08' GMC X-CAB Posts: 3,034	Re: $390 for reman radio?! Dude, what are you doing having work done without knowing what they are charging? Thats "buying stuff" 101 for crying out loud. But anyway, take it back and they can re-order another exchange for you, but dang man, you need to ask those questions BEFORE they do the work. __________________ 2007 GMC Sierra CC Stealth Gray 2008 GMC Sierra XCab Z-71 4x4 Onyx Black 2004 GTO Phantom Black Metallic- GONE - 1998 GMC Sonoma Cherry Red Metallic - GONE - GM/ASE Certified Service Consultant MOE Platinum 04-05-06-07 "Contrary to common belief, planning is complicated and is not run by complete idiots, so you'll just have to trust that the decisions were made on good information that's not made available to you."

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03-17-2008, 07:08 PM	#10 (permalink)
CobaltSScrazy 7.0 Liter LS7 V8 Join Date: Oct 2005 Drives: 2005 Cobalt SS Posts: 5,917	Re: $390 for reman radio?! how do you think 'they' stay in business? Sounds about right, you could have had a Alpine all tricked out for that much or a top line Pioneer (well outside of the 1000$ ones) CobaltSS get your money back and go get an alpine/pioneer for much cheaper with better sound quality and for less from ABCwarehouse or equivalent or circuity city/best buy... __________________ 2005 Cobalt SS I'm done with GMI, some posters type inexcusable and unacceptable replys that are not moderated with enough intensity.

03-18-2008, 01:42 AM	#12 (permalink)
FStephenMasek 6.0 Liter Vortec V8 Join Date: Jul 2005 Location: Southern California Drives: 2006 Ford Explorer EB RWD V8 2002 Mercedes-Benz Posts: 1,999	Re: $390 for reman radio?! You could go to a junk yard and select from what they have. Many decades ago they linked junk yards to help locate parts, and they have sophisticated interchange manuals.

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