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Old 10-05-2008, 10:03 AM   #1 (permalink)
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04 Tahoe steering

Have the dreaded chevy steering clunk ,vibration and rattle. My question is why is this not covered under my CERTIFIED USED CAR WARRANTY that is good until dec 31/08? I beleive it is the intermediate steering shaft that is causing the problem. Any body have this fixed under their CUCW?
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Old 10-05-2008, 10:22 AM   #2 (permalink)
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Re: 04 Tahoe steering

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Originally Posted by bogey View Post
Have the dreaded chevy steering clunk ,vibration and rattle. My question is why is this not covered under my CERTIFIED USED CAR WARRANTY that is good until dec 31/08? I beleive it is the intermediate steering shaft that is causing the problem. Any body have this fixed under their CUCW?


GM certified used?


That's basically a GMPP warranty...off the top of my head I thought that would be covered????

The I shaft doesn't really cause a vibration per se, clunk...definately...
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Old 10-05-2008, 10:41 AM   #3 (permalink)
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Re: 04 Tahoe steering

It's not covered because the dealer was supposed to fix it before the vehicle was certified.
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Old 10-05-2008, 01:36 PM   #4 (permalink)
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Re: 04 Tahoe steering

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It's not covered because the dealer was supposed to fix it before the vehicle was certified.
true
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Old 10-05-2008, 04:38 PM   #5 (permalink)
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Re: 04 Tahoe steering

Bought tahoe in 07 clunk started 6 months later. I already replaced front right wheel bearing hub myself because they wouldnt cover this either.
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Old 10-05-2008, 05:14 PM   #6 (permalink)
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Re: 04 Tahoe steering

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Bought tahoe in 07 clunk started 6 months later. I already replaced front right wheel bearing hub myself because they wouldnt cover this either.
Hub should have been covered I would think. My siblings bought GM certified used and within the certified time frame both needed a front hub...and it was covered!


Is it "GM certified", or "certified" through a large dealer group, such as CarMax or AutoNation???
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Old 10-05-2008, 06:55 PM   #7 (permalink)
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Re: 04 Tahoe steering

Should have been covered. Give the dealer a chance to pay you back before you call customer assistance.
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Old 10-08-2008, 07:29 PM   #8 (permalink)
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Re: 04 Tahoe steering

I had a 2003 tahoe that had the same problem. i had the intermediate steering shaft replaced 4 times. GM ended up buying it back from me after months of calling them. I ended up getting an 05 loaded. they traded the 03 for the 05 even up. It happened to the 05 once and they fixed it and said it was a recall. It should still be covered under the recall no matter when you bought it. have you called GM. I would not take no for an answer. It's not your fault the people before you didn't keep up with it. that's a safety issue. we bought a used car a year ago and i noticed shortly after we bought it that it had an open recall. they didn't ask any questions and fixed it. you really shouldn't be having any problems

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Old 10-09-2008, 02:13 PM   #9 (permalink)
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Re: 04 Tahoe steering

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Originally Posted by 05 tahoe View Post
I had a 2003 tahoe that had the same problem. i had the intermediate steering shaft replaced 4 times. GM ended up buying it back from me after months of calling them. I ended up getting an 05 loaded. they traded the 03 for the 05 even up. It happened to the 05 once and they fixed it and said it was a recall. It should still be covered under the recall no matter when you bought it. have you called GM. I would not take no for an answer. It's not your fault the people before you didn't keep up with it. that's a safety issue. we bought a used car a year ago and i noticed shortly after we bought it that it had an open recall. they didn't ask any questions and fixed it. you really shouldn't be having any problems
What? So they bought back an 03 for a steering shaft clunk only, then gave you an 05 for nothing, which btw, still had the steering clunk issue? I have been through a few by backs, and it was dreadful, not to mention they both had major issues, not just a measely shaft clunk. The steering shaft never has been and never will be recalled. They did come out with a new design to permanently fix the issue, but it was a bulletin, not a recall. We used to put those things in left and right, and even good-willed a bunch of them for people out of warranty. But it was never a recall.

Anyway, the steering shaft is listed for coverage under GMPP Majorguard for sure, but I dont get many of the Certified used cars through here so I cant be certain. If you want to know how to fix it yourself for nothing, (temporarily) let me know.
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Old 10-10-2008, 08:56 PM   #10 (permalink)
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Re: 04 Tahoe steering

i had the same issue 4 times so yes they traded it. it was a fight but it was worth it. when i got my 05 and had the same issue, thats when they came out with the new design. so far so good. they said it was a safety issue. when you pay that much for a car it better not have any clunks. yes it was a bulletin not a recall. sorry for that
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