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Originally Posted by Ghrankenstein
AGS: You need a thick skin, a sense of humor, and a duty to the integrity of your product.
I have 1 of those three, and I do okay. I should add that I have a lifestyle dedicated to the other two.
Ghrank
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I have a thick skin and a Passion for GM. Sometimes sales makes me crazy, but I keep trudging on. To me every customer is buying a piece of myself and GM; it keeps me in check.
Your advice for salespeople is very good. Do you have any other competitive info to add, especially info to overcome Toyota's new truck?