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Old 10-28-2006, 11:28 PM   #4 (permalink)
Ghrankenstein
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Join Date: Jan 2003
Location: Springfield, MO
Drives: 2008 Mazdaspeed3 Touring 5-door
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Re: Commentary: The Role of the Salesperson

Tama: I wish this weren't the case. All I can say is that you know who not to buy from. This guy doesn't even know the basics, how can he answer the specifics.

Understanding this, I'd simply tell the salesperson at that point that they're not adequately informed about the basic product, and to ask for a better informed salesperson. Most people would leave. Being a salesperson, and a possible former-salesperson, I wouldn't buy a 9-3 from a bonehead, rookie, or shyster.

Usually, if the current sales representative can't show or tell you anything informative, you only need to ask for a commercial truck salesperson. Then again, if the salesperson CAN answer your questions, you need to support them.
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