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Old 06-30-2008, 10:47 PM   #95 (permalink)
Buickman
6.0 Liter Vortec V8
 
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Join Date: May 2005
Location: Flint MI
Drives: 08 Enclave
Posts: 1,894
Re: Jim Dollinger's Plan for a Return to Greatness

Quote:
Originally Posted by zete View Post
Most folks on this site tend to be passionate and do want to help. We all get cranky sometimes . I do think most try to understand we're all different.

I wish there was some way of offering the warranty to loyal customers. I don't see why that couldn't be the loyalty program itself. It doesn't preclude a conquest from converting their $1k or whatever into a few extra years of warranty.

I do think GM would do well if they just upped their warranty to a full 5 years on all their regular cars and 7 years on Buick and Cadillac. It would go a long way to show people that GM believes in their vehicles. If they truly require little or not repairs for the first 5 years then this should cost GM nothing. GM can even up the prices slightly to ensure they cover the cost of the added warranty, they must have the room especially on a high end car. I do think enticing folks into their entry level vehicles needs a new tactic and since it's the perceived lack of quality that hinders sales, perhaps an extended warranty would help. The partial warranty just looks like GM trusts their drivetrains but not the rest of the car. Perception, again.

Keep up the passion. Hopefully things will work out.

BTW, how you liking your Enclave? I'm loving ours. Goes in this week for its first oil change. Flawless so far.
it's cool 'cept 4 the drive by wire. fix soon. hate the throttle respose.

btw, you have been an inspiration, along w/ fellow members. decided to launch takeover (don't underestimate, big ideas and vast contacts). my psychotherapist says it's not narcissism when you actually can do what you dream. private email list soon. ah nuts, no guts, no glory. serious......
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