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Originally Posted by jlmartin99
I think we agree, product presentation and image are important factors in luxury cars as with any luxury sales and service experience. However, in every luxury buying situation it depends on the luxury buyers requirements and the value placed on the various aspects of the luxury purchase. Based on your information I understand your comments regarding dealerships in your area.
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Of course. But don't you think that would potentially bode ill for future dealings with the dealership? Primarily the service department? It certainly doesn't cast a good light on the dealership as a whole. So why would you want to deal with them for 4 years or 100,000 miles?
A few salesmen at high end clothing boutiques in the City know me by name. The Jaguar and Mercedes salespeople know me by name -- and I haven't bought a single product from them -- yet. I'd be lucky if the Cadillac salesman doesn't blow cigarette smoke in my face again.
Quote:
Originally Posted by jlmartin99
However, I cannot agree with your opinion regarding the Cadillac STS and XLR models due to I did compare these Cadillac models with my short list from MB, Jaguar and BMW. Based on my requirements I concluded all of the luxury brand models are competitive with each other, but Cadillac's style and design of the Cadillac CTS, STS and XLR are more compelling luxury cars and my purchase preference.
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I respect the XLR as a roadster. I don't agree with the cosmetic changes, nor am I too thrilled by the non-updates to the interior. It would still be on my list, were I needing a roadster in that price class. It would be between XLR and XK. With the edge going to the XK -- though I'm not too thrilled with some of the interior plastics and the odd plastic add-on on the side view mirrors.
STS.... well.... the best thing I can say about STS is that the interior changes for this model cycle are an improvement. But it's not nearly enough.
If Cadillac can give me a CTS with STS-V materials and STS/STS-V technology... then we can talk. I just need to find a Cadillac dealership that I'm willing to have a 4 year or 100,000 mile relationship with. The closest Cadillac that I've seen that comes closest in terms of inerior packaging is CTS Coupe.... but it's a Coupe. And I want a sedan.