Right on! Good stuff. I hope someone listens. This is the first time I've read your post in its entirety because this one seemed more constructive than combative. There are some unique and creative ideas there.
Re Step Six:
My friends wife traded in a GM product and got a WORSE deal (due to cash allowance for competitive products) then another friend who traded in a competitive product for the same car. In the wifes words ... "Next time I want to buy GM, I'll buy foreign first and then trade it in!"
Re Step Three:
My girlfriend got burned by "step three" just yesterday ... missed a $2000 (!) incentive by 1 day
