The Saturn dealer experience is excellent, the people are so nice and willing to work with you, etc. Whenever I need to do a review, they let me take the car, fill the tank with gas and do a walkaround of the vehicle. After that, they hand me the keys and I'm off! And I've never even purchased a vehicle from them. Getting another dealer to do that is like twisting their arm......the dealer experience is definitely a big factor when buying a car, and Saturn has it nailed.
