So we've all heard the horror stories of service visits gone wrong from any number of automakers, but how about the really good ones?
Here's a great
Pontiac service story from an old 'net friend of mine he posted here a couple of days ago regarding his 3-year old GTO that I thought you all might enjoy:
Pontiac pukes in Pontiac. Pontiac performs philanthropy.
And another this week from one of our members about a great Chevrolet dealer visit:
Yet another wonderful visit to the local GM service dept!
Have anything similar that you can share with us?
I once had my Chevy Express passenger van break down (fuel delivery issue) after a trip back from Japan. My other half and I had just been to the vet to pick up our two small dogs and went to crank up the van with no luck. It was hot and we were exhausted from the long trip, and I had already brought the van in for this issue once before. It was a Sunday, and I called my dealership. Amazingly someone answered, but the place was closed. They asked for my number and I gave it. I must have sounded irritable over the phone, because I was. I got a call back from the owner of the dealership, Parkway Chevrolet of Tomball, and next thing you know she's driving up alongside my van. The van was taken for service and we got a ride home. From that time on I've always given that dealership the first chance at my service dollars (even for other non-Chevy cars for non-warranty work), and new car sales as long as GM offers the car I want, that is.
What's your story?
- Ming
